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Job Details

Customer Service Assistant

Company name

$13.63 to $14.00 /hour

Baltimore, MD

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The Customer Service Assistant (Receptionist) greets walk in customers, answers incoming calls, and directs customers to the appropriate specialized staff. This individual also performs targeted outgoing calls and provides administrative support to staff members.

Primary Responsibilities

Greets walk-in customers; answers incoming phone calls from customers, attorneys, or general public

Directs customers to appropriate specialized staff

Performs targeted outgoing calls on request

Provides administrative support

Maintains supply cabinet

Performs related duties as required


High school diploma or equivalent

At least one year’s experience in public contact position

Kidd International, Inc offers Medical, Dental, Vision, and 401k Retirement benefits, NASA Federal Credit Union membership, and other portable AFLAC benefits.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.

Job Type: Full-time

Salary: $13.63 to $14.00 /hour

Required education:

High school or equivalent

Required experience:

in public contact position: 1 year

Company info


Company Profile

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