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Job Details

Community Relations Assistant

Company name
Blue Harbor Senior Living

Location
Fort Worth, TX

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Profile

Overview
Do you want to become part of a fun, positive, professional team that loves to work with seniors? Courtyards at Riverpark, managed by Blue Harbor Senior Living, currently has an exciting opening for a Community Relations Assistant.
 
At Blue Harbor Senior Living our mission is to celebrate the unique qualities of our Residents by providing personalized care and exceptional service in a compassionate environment.
Responsibilities

Manage the move-in process for all new residents. This includes following up with the families, physicians, and the community business office manager to ensure move-in paper work is completed and updates in YARDI
Follow up on all inquiries made to the community and help prospective residents and their families navigate the process of selecting a senior housing community
Ensure YARDI CRM database is used to track lead generation, current sales activities, prospect readiness, and referral source success in an accurate and timely manner
Monitor and maintain lead classifications hot, warm, cold for all leads database
Assist Community Relations Director with sales call and creative follow up planning
Provide tours of the community to potential residents and their families and assist them with resolving conflicts and issues related to move-in process
Coordinate and maintain supply of welcome baskets for new residents, tour gifts and marketing collateral
Coordinate with maintenance department to ensure which units are turned over and available for showing
Facilitate mailings and other regular communication with prospective residents in the YARDI database
Assist in organizing and promoting special events such as theme parties and educational programs to generate traffic
Visit current residents in the hospital and in rehabilitation centers with the combined purpose of PR and opportunity for sales calls
Conduct home visits with residents and families as necessary

Qualifications
 
Education and/or Requirements:

Minimum three (3) years of experience in sales, preferably for a retirement community, assisted care community or health care.
High school diploma or equivalent.
Formal education or specialized training in management, marketing, or sales.

We offer a competitive compensation package including:

Medical, dental, & vision benefits
401 (k) with generous company match
Vacation, Sick & Holidays

 
Based in Portland, Oregon, Blue Harbor Senior Living is a growing senior living company, currently operating communities across the United States. Blue Harbor\u2019s home office provides top-level support services for all of our senior living communities. The Community Relations Assistant position presents an outstanding opportunity to join the team of our growing and dynamic organization.
 
Blue Harbor Senior Living is an Equal Opportunity Employer.

Company info

Blue Harbor Senior Living
Website : http://www.blueharborseniorliving.com

Company Profile
Listening. Serving. Caring. These things matter to you, and to us. At all of our Senior Living Communities, we offer more than just a beautiful place to live. We offer a lifestyle that embraces our residents independence and offers high quality care and assistance where needed. Our goal at Blue Harbor Senior Living is to enhance the quality of life of our residents and make sure they live their lives to the fullest. We recognize that our residents require varying levels of care and assistance; whether you are seeking Senior Apartments, Independent Living, Assisted Living, Illuminations Memory Care, or Respite and Adult Day Care, we have a community to fit your lifestyle. We promise to tailor our community and services to the needs and preferences of each individual resident, ensuring that they continue to lead the life they want. Visit our communities today to start living your life to the fullest!

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