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Job Details

Executive Communications Support Lead Job

Company name
Science Applications International Corporation-(SAIC)

Location
Tampa, FL

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Executive Communications Support Lead Job

in

Macdill Afb

Florida

Executive Communications Support Lead (Job Number:436685)

Description:

Job Description:

The Executive Communications Support Lead shall provide support for day-to-day operations for VIP/Executive Level personnel assigned to USCENTCOM located at MacDill AFB in Tampa, FL. The ideal candidate will lead a team that provides 24 / 7 advanced technical support to maintain, analyze, troubleshoot, and restore computer and information systems to an operational status, to include networking devices, personal electronic devices (PEDs), and computers, thin/zero clients, laptops, and peripherals. This is a deployable position (travel of 10-20% is common) and will require travel to both CONUS and OCONUS locations; as such, possession and maintenance of a current U.S. passport is required. The ultimate goal is to ensure data, voice, video, and communication requirements are correctly provisioned and operational to support assured communication between warfighters and Senior Defense Officials, Commander USCENTCOM and USCENTCOM staff.

Job Responsibilities:

Provide support for the Executive Communications Team and all Very Important Persons (VIP) team. VIPs consist of local quarters, office and travel to CONUS and Outside the CONUS (OCONUS) locations.

Manages a team that ensures 100% communications capabilities for a Combatant Commander, Deputy Commanders, all Directorates and supporting staff.

Demonstrates experience leading networking and infrastructure teams supporting geographically dispersed locations across classified and unclassified networking and infrastructure environments.

Demonstrates experience in the design, installation, administration, and troubleshooting of desktop, networking, and unified communications infrastructure in a classified environment.

Demonstrates experience troubleshooting wireless components, firewalls, routing and switching, IPV6, and VPN.

Demonstrates experience with remote communications equipment, mobile and deployable network communications systems, and strategic and tactical multi-channel satellite systems.

Demonstrates experience leading mobile IT teams supporting deployed military executives and VIPs in an AOR.

Support Executive Communications / Information Systems and networks, including remote communications equipment, mobile and deployable network communication systems, strategic and tactical multi-channel satellite communication systems (BGAN terminals), secure telephone equipment, video conferencing terminals, laptops, desktops, computer peripherals and other equipment, supporting executive communications capabilities.

Test all deployable mobile communications equipment and communications suites to ensure all equipment is operational. The equipment shall be ready to deploy within one hour of the notifications for deployment. Personnel will deploy to install, operate and maintain (IO&M) all mobile communications kits and associated devices.

Provides on-site technical support, to include travel to CONUS and OCONUS locations, by performing installation, repair, and preventative maintenance of workstations and related software/hardware.

Troubleshoots software and hardware failures and applies domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters.

Interacts daily with executive level customers, supervisor, peer groups and customers in order to manage work flow in timely and professional manner.

Responsible for documenting, upgrading and replacing hardware and software systems.

Qualifications:

Required Education and Experience:

Active DoD Top Secret / SCI status is required in order to be considered for this opportunity.

DoD 8570 IAT-II certification is required and satisfied by holding CompTIA Security certification.

Passport; position may be required to travel throughout USCENTCOM AOR.

Extensive experience with troubleshooting Microsoft OS (Windows 7/10), Active Directory, Microsoft Office suite.

Ability to work in a dynamic, potentially austere environment and non- standard hours when needed; mission focused.

Bachelor’s degree preferred or 10 years of IT Management experience (preferably in a DoD environment). Additional training, technical certification and/or experience may be substituted in lieu of a degree.

Active passport in good standing is required; candidate will be required to maintain one (1) hour recall capability during shift and “on-call” periods.

Desired Skills and Training:

Self-motivated, creative, capable of working as team or as individual SME for executive level communications support, organized and able to manage individual schedules.

Extensive networking/client- server applications experience.

Thorough knowledge of printers (hardware/software), specifically in an enterprise environment and in applying security measure to standard configurations.

Remedy ITMS, LAN/WAN troubleshooting, thorough understanding of TCP/IP based networking and encryption devices.

Must be competent to work as part of a team on all phases of customer support to include physical activities such as moving printers, workstations, scanner and other items.

Experience with image/load set deployment in an enterprise environment (Norton Ghostcast, PXE, image cloning).

Prior military service is strongly desired, although doesn’t exclude a candidate, with preference for previous commander communications team members or tactical communications experience.

Desired Certifications:

MSCE, CCNA/CCENT, CompTIA A , Network , Secuirty , CISSP, Windows 10, ITILv3.

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

None

Potential for Teleworking:

No Travel: 10-20% of the time; passport required

Physical requirements: Candidate must meet contractual requirements associated with the Minimal Standard of Fitness for Deployment.

Deployed status: Candidate must be willing to deploy (worldwide) as required and on short orders and capable of residing in austere living environments.

Shift:

Standard (Between 0600-1800, M-F; on occasion will be required to support non-standard hour missions.

Schedule:

Full-time C4ES; candidate will be required to maintain one (1) hour recall capability during shift and “on-call” periods.

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAICs approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see ( My SAIC Benefits. EOE AA M/F/Vet/Disability

Job Posting:

May 15, 2018, 10:16:25 PM

Primary Location:

United States-FL-MACDILL AFB

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Potential for Teleworking:

No

Travel:

Yes, 10% of the time

Shift:

Day Job

Schedule:

Full-time

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Company info

Science Applications International Corporation-(SAIC)
Website : http://www.saic.com

Company Profile
The setting for SAIC's startup in 1969 was not much different than that of many companies that begin with a few dollars and a good idea. Small, austere offices with rented desks and typewriters that have seen better days. People furiously working days, nights and weekends, hoping to curb the anxiety over the future. For SAIC, it began in offices with a tremendous ocean view (rented for $2.40 per square foot per year) in the sleepy village of La Jolla, California. "We had the added advantage of having as our next-door neighbor, a ballet studio," recalls founder J. Robert Beyster, Ph.D. "On the balcony in front of us, just to keep things light-hearted, the ballerinas would dance by as we did our research."

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