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VP of Issues amp Crisis Management

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New York City, NY

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Job Description
About the JobThis is an exciting opportunity to help our clients in the area of reputation management, including developing issues-management programs and crisis preparedness activities that support their business operations and reputation objectives. The ideal candidate is someone with strong corporate and reputation management experience with the ability to provide senior counsel and strategic planning for clients and agency account teams. This person should be a hands on strategist, with strong managing and mentoring experience. Serve as senior counselor for clients in the areas of issues and crisis management, corporate reputation, including developing strategies, providing counsel, and developing plans on an ongoing basis Continually seek and drive new/incremental business opportunities; partner with account and new business teams to build business for New York and North America; play a leadership role in new business proposal development and presentationsDrive growth and long-term engagements with existing clientsSeek opportunities to develop new approaches to reputation management and position self within the agency, among clients and industry as a leader in the field who is sought for senior-level counselStrive for impeccable client service personally, and by driving the team to meet and exceed agency’s standards and client expectationsMaintain an in-depth knowledge of clients’ businesses and industries anticipating and addressing opportunities and issues Take responsibility and hold team accountable for profitability for new and existing client businessManage financial performance of client teamsSupport client directors and/or senior counselors on each piece of business to incremental business and address client needs. Share knowledge with other Reputational Management practitioners throughout the agency to drive best practices and learningEvaluate team employees’ performance and support their career developmentEnsure staff utilization and promote staff-sharing across practices and offices QualificationsBachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Minimum 12 years experience working in crisis communications, corporate communications, government relations or reputation management environment; minimum of 6 years supervisory experience Prior experience in strategic external communications and media relations activities, litigation communications and/or public affairs a definite plusDemonstrated track record of building strong client relationships and delivering programs that exceeded anticipated results Demonstrated ability to successfully manage teams to exceed client expectations Proven ability to help drive growth and win new/incremental business Strong communication and presentation skills to effectively articulate ideas to clients, colleagues and others Demonstrated ability to prioritize critical assignments Understanding of Digital/Social/Online communications tools 

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