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Outreach Coordinator - Behavioral Health - Full Time - Days

Company name
The Toledo Hospital

Maumee, OH

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Thank you for inquiring about a position with Paramount. We are a NCQA accredited managed care plan, which is part of ProMedica’s integrated healthcare system with offices in Maumee, Columbus, Cleveland, and Cincinnati.  Paramount provides health insurance coverage for Medicare, Medicaid, and Commercial members.  For more information about Paramount, please visit our website

Our mission is to improve your health and well-being. So we’re committed to your wellness with various initiatives, such as preventive services, online knowledge, health risk assessments, our Steps2Health disease management programs, health fairs, and more.

Position Summary

The main function of the Behavioral Health Outreach Coordinator is to provide support to case managers (Accountable Point of Contact). The Behavioral Health Outreach Coordinator works within their scope of practice as an integral part of the interdisciplinary team under the direction of the case manager to interact with members providing education, community resource planning, and support.

Job Requirements

Current Ohio Licensed Practical Nurse, Social Worker, Social Work Assistant license required. 

Valid driver's license with proof of auto insurance.

Must have the ability to travel and make face-to-face visits with members. Visits may take place in a variety of settings; including but not limited to member home/provider office.  

Minimum 3 years’ experience in a behavioral  health care setting such as Community Mental Health Center, psychiatric  unit,  or social or human service agencies. Managed Care experience preferred.

Excellent communication (oral and written) and organizational skills required. 

Demonstrated ability to plan, coordinate and organize multiple priorities.

Demonstrated PC skills, including word processing/spreadsheet and applications strongly preferred. Experience with electronic health record documentation.

Ability to move between company work stations and departments; ability to communicate on telephones and operate general office equipment, including computers.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression,  age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace

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ProMedica is a locally owned, nonprofit healthcare organization serving northwest Ohio and southeast Michigan. Driven by our Mission to improve your health and well-being, we offer a full range of diagnostic, medical and surgical specialties in areas such as emergency medicine and trauma, heart and vascular, oncology, orthopaedics, neurology, and women’s and children’s services.

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