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Outreach Coordinator

Bowie, MD

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Program Outreach Coordinator
To support the rapid growth of our Market Direct energy efficiency program, **MEMBERS ONLY**SIGN UP NOW***. is seeking qualified Program Outreach Coordinators. Job responsibilities include customer contact by field visits, telephone and special events, to initiate site assessments by energy auditors; comprehensive explanation of the utility program, creating interest with prospective customers.
Key Responsibilities:
Initiate strong customer interest in our small business lighting program.
On-site visitation and telephone contact, to set energy efficiency audits.
Maintaining strong ongoing communications with customers to assure customer satisfaction.
Contributing to the deployment of program marketing and outreach campaigns
Assist in the preparation of status reports to accurately describe activities in the field and to monitor progress towards program goals on customer participation and the completion of eligible projects
Provide information to customers on available incentives and additional resources.
Basic Qualifications:
Customer Service Experience.
Professional Skills:
Excellent verbal, interpersonal and written communication skills
Team player with the ability to work in a fast-paced environment
Sound business ethics, including the protection of proprietary and confidential information
Ability to work with all levels of internal staff, as well as outside clients and vendors
Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Access)
Education Requirements
2 Year Associate's degree or equivalent
**MEMBERS ONLY**SIGN UP NOW***. offers an excellent benefits package, a highly competitive total compensation plan and fosters a highly skilled, energized and empowered workforce.

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