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Job Details

The Homebuying Mentors Manager - Brighton MA

Company name
Allston Brighton Community Dev. Corp.

Salary
50,000-60,000

Location
Brighton, MA

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Profile

Our Ideal Candidate

Our ideal candidate is a highly organized and detail oriented person who is excited about the opportunity to work in a community-based nonprofit and help people become homeowners. They will have many of the following skills and experiences:

• At least two years of work experience, preferably in community development or a related field, and a B.A.

• Ability to build and lead a team, cross-collaborate with departments on programming, and motivate others

• Skill managing multiple priorities in a fast-paced environment

• Excellent communication skills both written and verbal

• Strong facilitation and public speaking skills

• Ability to set, follow-through, and measure progress against goals

• Competency with fundraising, including one-on-one relationship building and grant writing

• Successful experience in working with people of diverse cultural and economic backgrounds

• Proficient in Microsoft Office; adept with social media platforms

• Facility in multiple languages, such as Cantonese, Mandarin, and Spanish

• Experience with adult education techniques

• Understanding of the residential real estate and mortgage industry

• Experience with public relations and marketing

• Some experience with Salesforce, WordPress, Google Analytics.

Duties / Expectations:

This position is full-time and reports directly to the Director of Operations.

Duties and Responsibilities include:

Homebuyer Education

• Coordinate, facilitate and teach both in-person Homebuying 101 classes and online homebuying course The Road Home

• Secure and manage class sponsorships, volunteers and program participants

• Update all program materials both print and online

• Collaborate with community partners, including representing Allston Brighton CDC at Homeownership forums including CHAPA, City of Boston forums and others as appropriate.

Homebuyer Counseling and Financial Coaching

• Work with class graduates to discern need for short-term counseling versus long-term coaching needs

• Ensure up to date financial coaching processes in accordance with grant guidelines

• Manage volunteer homebuying/financial coaches

• Collaborate with Resident Services staff in seamless execution of financial coaching program.

Data Management and Reporting

• Collect and track required program data via all required data management systems, including Salesforce, HomeCounselor Online, and ETO

• Work with Director of Operations and Salesforce consultant on CMS system updates

• Perform ongoing program reporting, including HUD, grant, United Way, others at necessary

• Follow-up and track homebuying class graduates for progress including counseling, coaching and home purchases

• Track and prepare reports on new homeowners, including an Annual Outcomes report.

Outreach and Marketing

• Manage program marketing and outreach

• Lead annual production of the Homeownership Resource Guide

• Oversee design of all program marketing materials

• Develop and oversee use of social media for program promotion.

Volunteer Management

• Manage volunteer real estate professionals who present at classes, and support the program through the giving of knowledge, expertise and financial support

• Manage and supervise volunteers who support both homebuying counseling and financial coaching efforts

• Coordinate efforts with other staff responsible for financial coaching in the Resident Services program.

Primary Skill

Education/Training

Critical Skills

Administration

Education Training

Company Profile

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