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HR Technology Content Developer

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Elkhart, IN

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Job Description
The HR Technology Content Developer The HR Technology Content Developer manages the intake, content strategy and maintenance of our existing HR intranet and leader portal.  Serves as a conduit for the HR community to share relevant and current content to help employees and leaders reach their full potential.  Partners with key subject matter experts to review existing content and collect new and relevant materials that align with enterprise-wide messages and initiatives.  The Content Developer will also consult with various groups within HR and other corporate partners to build and develop new areas of content on the intranet.  Manages the relationship with our third party hosting vendor to ensure requests are received, processed and delivered where necessary. Participates in any content migration that may be required as a result of changes in platforms. Responsibilities: Gather, analyze and document functional and technical requirements for new projects, enhancements and production issues. Perform web page updates Work with the vendor to address, resolve, and communicate any issues related to the features and functionality of the community. Participate in all phases of software development life cycle including functional analysis, development of technical requirements, prototyping, coding, testing, deployment and support. Create and execute unit, integration and user acceptance test plans, including use cases and test data Translate functions, features and requirements into strong user experiences. Collaborate well with colleagues to create and present wireframes and prototypes for input, and ensure proper review and testing to achieve the experience goals.  Seek opportunities to build relationships with key customers and business partners. Understand customer’s needs, effectively manage expectations, uses sound judgment with sensitive topics, escalate concerns when necessary. Operates as a liaison between the organization and third party provider of hosted intranet site. Qualifications: Minimum of 1-3 years of content development experience for an intranet/internet site. Samples of work produced will be required Experience working in highly diverse teams within clinical research; cross-functional, global, multi-regional Basic project management skills Strong verbal and written communications skills. Requirements: B.S. degree in Marketing, Communications, Education, HR or related field. Demonstrated knowledge of current intranet/portal technologies Demonstrated ability to work with a team of resources, on-site and remote Ability to gather requirements from business partners and develop proposed content Ability to communicate effectively with an executive audience, and clearly communicate technical issues to a non-technical audience. Desired Skills: Knowledge and experience with ERP or HRMS implementations or production support environments Experience with Sharepoint Experience with web content authoring skills including HTML 5, CSS, scripting tools Ability to collaborate effectively with others to identify and resolve issues

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Company Profile
For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. Today, as the industry-defining leader of technology solutions, we ensure 300 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world. We help you retrieve the seventeenth (and perfect) picture of your dog in that sweater, and make sure the undeliverable email is delivered. We replace that lost phone, and make your TV shake hands with the Internet. We’re the silent partner in your video editing career, and the reason you can do that thing with the thing that makes beautiful music on your tablet. We’re the people who know what the one button does. And why sometimes it does not. We have always worked as though life depends on us. And, increasingly, it does. Technology is virtually everywhere. It drives performance at work, powers a growing number of tasks at home, and guides us as we move between the two. At Asurion, we not only understand technology, we appreciate the value of it. Life without the laptops, devices, and apps we become accustomed to can become very challenging, very quickly. And as your home’s devices become interconnected, the stakes become even higher. We’re a technology company. But we’re also an amazing group of people. When you call us, you’ll talk to people with the patience and experience to genuinely help. We understand what it’s like to have a cell phone fall in the swimming pool or a hard drive crash on a term paper. We replace. We fix. We find. We solve. We keep you in the game.

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