Arizona Public Service
Distribution Operation Center has opportunities for Operators 1-12 (1st year designation) to be trained to perform the basic routine activities of distribution operations including, but not limited to planned and emergency switching, issuing of Clearances and contact tags along with Advanced Distribution Management System (ADMS) management. Personnel assist and participate in the activities on outage inquiries along with outage and emergency communication to APS Management, Advocates Office, Media, Claims, Customer Care Center and other internal business units, and provide timely feedback and communication to key industrial, commercial and residential external customers. Maintain focus on department objectives in order to maximize safety, customer service, reliability, productivity, and efficiency.
The successful candidates will have a High school diploma or equivalent, along with 3 years relevant business experience in distribution operations, marketing, communications or customer service, or an equivalent combination of education and experience.
One or more positions available
Additional requirements include:
Resume is required
Effective written and verbal communication skills
Demonstrate proficiency in Microsoft operating systems and the use of mainframe systems, such as TOA and ADMS which are preferred
Demonstrated ability to conduct research and perform basic data analyses to troubleshoot, resolve, and effectively communicate outage issues
Ability for on-call, and to provide 24/7 coverage.
Must be able to differentiate between colors
Pass a written aptitude exam (SO/PD)
Selection process includes written test and oral interview.
The ability to perform under stressful conditions.
Occasional out of town assignments
Ability to work extended hours
Must live in headquarters area
The established headquarters for this position is subject to relocation to the Hub West Service Center on a date to be determined by the Company.
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, U.S. Export Control Laws). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates (Pinnacle West) provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Testing Information & Contact
Tests are only administered to referred candidates. More information about our tests and the testing process is available through (please use the apply button below) and then clicking on the link for Pre-employment Testing.
- A test using a computer with keyboard will be administered.
E-mail will be the method of contact with job applicants for test scheduling. Please be sure to check your e-mail regularly so that you receive scheduling notifications for testing and updated job information.
400 North 5th Street, Phoenix, AZ 85004 (see application details) (see application details)
Arizona Public Service
Website : http://www.aps.com
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