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Job Details

Director Business amp Reputation Comms

Company name
eBay, Inc.

San Jose, CA, United States

Employment Type

Pr, Executive, Manager

Posted on
Jan 09,2020

Valid Through
Apr 23,2020


Director, Business Communications and Reputation Management

Local Bay Area Candidates Only, Please.

Join eBay, a global commerce leader that connects millions of buyers and sellers around the world, empowering people and creating opportunity for all. We are hiring a Director of Business Communications and Reputation Management, who will be tasked with leading the communications strategy and execution for all business communications, financial communications, and issues management.

The ideal candidate must have deep media relations skills, demonstrates good judgement, is strategic and thinks ahead, is a strong writer and has proven expertise in crisis communications and reputation management. Understands financial transactions and business strategy, and can create media moments around major business announcements.

The role will lead the team’s day-to-day issues management, including daily reporter engagement, and will work closely with the policy and government relations teams around the globe, as well as others across the company to address complex issues. The person will also partner with investor relations and business development to manage communications strategy around quarterly earnings and other financial transactions. In addition, the individual will lead major business announcements, such as strategic partnerships, and have a deep understanding of competitive positioning.

Role requires a global mindset, and person who thrives in a fast-paced, deadline-oriented environment where details matter.

Reports to Senior Director, Corporate Communications and is part of a strong media relations, executive communications, content, social, and experiential organization.


Lead day-to-day crisis and issues communications for eBay’s corporate communications team

Lead day-to-day financial communications in partnership with IR and business development

Lead strategy and execution of all major business announcements (such as new partnerships, strategic alliances, and shifts in company strategy) in partnership with the global markets organization

Work cross functionally to solve complex issues and rapidly respond to reporters

Responsible for building and maintaining strong reporter relationships, reacting quickly and strategically to reporter inbounds, and working with reporters on a variety of topics

Create written communications, blogs, releases, and messaging on issues, business partnerships, business strategies, and financial transactions

Work with the social, content and executive communications teams to ensure 360-degree communications approaches to major moments

Manage annual crisis preparedness simulation

Own the crisis and issues management playbook and operational process

Have strong relationships with teams across the company, especially IR, business development, GR and policy

Manage agency resources and budgets


College graduate with 15 years of corporate communications experience, either agency or in-house

Proven experience, confidence, and success dealing with members of the media

Strong credentials managing crisis and issues

High quality writing and editing skills

Understands the interconnected role of media relations, content and social engagement

Strong business acumen, sound judgment, professional maturity

The ability to collaborate quickly and effectively across a large organization

Proven ability to think ahead and be strategic

Strong problem solver and project owner

Due to the nature of crisis and issues management, requires person to be readily available

Excellent team player who is inventive, committed to quality, smart, and hard working

Location: San Jose, CA

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

EEO is the Law Poster at

EEO is the Law Poster Supplement at

Company info

eBay, Inc.
Website :

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