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Communications Specialist

Richmond, VA

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Communications Specialist
Estes Express Lines

Job #712988279
Posting Title:
Communications Specialist
Estes Facility:
Corporate Headquarters
Job Summary:
The Specialist, Communications reports to the Manager of Employee Communications and ultimately to the Director of Employee Engagement and Communications. This position is responsible for managing a variety of internal communications channels and projects and a key role in keeping Estes employees engaged and informed about company-wide initiatives in partnership with key stakeholders. This position is also responsible for the development of strategic communications that engage our employees around Estes' mission, vision, and values.
Serve as a liaison and communications consultant to teams and stakeholders across the company to conceptualize communications, define project requirements, implement timeframes, establish messaging, manage production, and measure effectiveness through a variety of tools and tactics.
Write, edit, and develop compelling content with vivid storytelling and thoughtful framing/positioning for internal company materials such as newsletters, brochures, videos, social media posts, teammate campaigns, internal announcements, and presentations.
Collaborate with the Employee Engagement and Communications team to produce creative, quality final products that adhere to Estes brand standards and consistently convey our key messages and culture.
Develop and implement multiple internal communications campaigns and projects simultaneously.
o Manage a variety of internal communication content channels and initiatives.
o Manage the collection of metrics to measure success of employee engagement initiatives.
Determine and manage budgets and deadlines for assigned projects.
Plan and oversee logistics for internal events such as employee celebrations and teambuilding events.
Regular attendance is required.
This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Bachelor's Degree preferably in Communications, Public Relations or English, or any combination of education and experience which would provide an equivalent background
3 years of experience in internal communications required Required
Expertise in Word, PowerPoint, and Excel required
Knowledge and prior use of SharePoint and digital media, including web, intranet, social, and mobile technologies highly preferred
Must be an excellent writer with a strong command and understanding of AP Style required. Excellent verbal, written, listening, and presentation communication skills with the ability to communicate complex concepts in a compelling, concise, and creative way to internal stakeholders Required
High critical-thinking skills and ability to position messaging with appropriate methods to engage a variety of audiences
Strong organization and time management skills and ability to manage a high volume of detailed work in a fast-paced environment
Ability to build consensus and work with diverse groups of people
Must be able to comply with all company policies, rules, procedures and Code of Conduct
Must be able to interact well with others
Must be able to work independently, or in a team setting
Must be capable of working under tight time constraints in a high volume environment with multiple priorities
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
Must be authorized to work in the United States
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Updated 08/07/2018

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