Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Miami, FL
View more jobs in Florida

Job Details

Facility Coordinator PR amp Communications Full Time

Miami, FL

Apply for this job


The Facility Coordinator PR & Communications reports directly to the Facility Director PR & Communications / Division AVP of Marketing and Public Relations with a dotted-line reporting relationship to the hospital CEO.
Supports the execution of the annual PR & Communication plan for the hospital/market. Works collaboratively to drive our community and customer engagement to heighten our positive reputation within the community. Under the direction of the Facility Director PR & Communications, supports the development of organic content (written, web, video) via tight connectivity with key service line leaders and physicians. Operates smoothly in a fast-paced, high-intensity matrix environment.
Leadership and Collaboration:
* Supports all marketing, public relations and communications activities under the direction of the Facility PR and Communications Director * Provides outstanding and timely customer service. Develops and maintains positive working relationships with facility administration, directors, staff, and physicians. * Adheres to established community outreach and marketing budgets.
Earned Media Plan Execution:
* Supports public relations outreach including print, broadcast, and digital placement of hospital-related news stories. Responds in a timely manner to media requests regarding patient information and other inquiries. Adheres to patient privacy protocols. Works individually and with PR colleagues and outside sources to build, promote, and maintain media contacts and distribution list(s). * Develop potential placements (locally, regionally and nationally) of new stories related to hospital services, programs, personnel and accomplishments. * Arranges for and produces still photos and videos to supplement news releases and publications. * Coordinates media conferences/interviews with administrative and clinical leaders, physicians, and patients; and talking points for same.
Customer Problem Resolution:
* Consistently monitors comments and reviews. Elevates negative comments to provide speedy service recovery for negative comments/reviews. * Leverages Binary Fountain reporting and Reputation Management tools and processes to continuously elevate ratings and reputation for the facilities.
Managing Public Relations & Communications
* Stays abreast of hospital news, trends, services, and objectives through building and maintaining relationships with various clients (clinical and operational leaders from throughout the hospital), physicians, physician liaisons, and others who serve as resources for information, which can be directed as appropriate to external or internal (employee) audiences. * Contributes to development of materials needed in print, online, digital, video, blog and web. * Supports social media and digital communities via regular, active posts and information sharing under the direction of the Facility PR and Communications Director. * Supports management of online business listings under the direction of the Facility PR and Communications Director. * Understands internal and external policies, procedures, and regulations that impact the marketing environment. Ensures adherence of marketing activities and web properties to these policies.
Community Relations
* Drives community and customer engagement to heighten our positive reputation within the community. * Identifies meaningful health care related community activities in the hospital’s defined service area that complement the organization’s goals. Develops and coordinates events and programs in coordination with Division and hospital goals
* Less than 1 year
* Bachelor’s Degree Required
* Effective management and communication skills; both orally and written. * Ability to effectively present information to top management and public groups. * Ability to define problems, collect data, establish facts and draw valid conclusions.
* Requires the ability to travel from one location to another within the Division. May be needed to work early morning, evening and weekend hours. Position includes overnight travel on an as needed basis. * Requires normal range of hearing and eyesight to document, develop and communicate necessary information. Requires lifting papers or boxes up to 20 pounds occasionally. Work may be stressful at times.
*Supervisors Team Leaders & Coordinators
Facility Coordinator PR & Communications, Full Time
Florida-Miami-Kendall Regional Medical Center - Kendall
Requisition ID:

Company info

Sign Up Now -

Similar Jobs:
Description Heartland Hospice is part of the HCR ManorCare family, a leading provider of home health care, hospice care, skilled nursing, memory care and post-acute care. The Account Liaison role is a performance-based health care...
The Social Media and Digital Asset Manager is responsible for managing CNB's digital platforms, including the CNB website, and marketing functions on the bank's online banking platforms, mobile banking platforms, social media plat...
Sr. Manager, International Corporate Communications – Latin America in Miami Florida Working as a Lead Consultant of Internal Communications, you will manage and lead internal employee communication and development and design high...
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
PRCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
PRCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 PRCrossing - All rights reserved. 21