Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Albuquerque, NM
View more jobs in New Mexico
View Similar Jobs

Job Details

Admissions Director

Company name
Genesis HealthCare

Location
Albuquerque, NM

Apply for this job






8 hit(s)  

Profile

POSITION SUMMARY: The Admission Director is responsible for managing the customer flow, admissions process and marketing program for the center. Responsibilities include guiding marketing program for healthcare services which assures: strong customer, referrer, and payor satisfaction; appropriate market penetration; positive public image; maximization of center profitability and census goals.

RESPONSIBILITIES/ACCOUNTABILITIES:

Assess inquiries when necessary and respond to referrers within one hour whenever possible, facilitates admission decision and ensures positive admission experience for customer and family;

Meets census goals by working with the center's interdisciplinary team and Network entities to coordinate customer flow into and through the nursing center;

Ensure an immediate response to phone, fax, and walk-in inquiries and referrals;

Coordinates tour, application, and sales process with customers, families and referrers, either personally or with appropriate back-up systems;

Ensures proper completion, signing and distribution of paperwork;

Meets with family and customers on day of admission and ensures appropriate preparation of room and introduction to nursing staff on unit;

Communicates admission criteria to referral sources, customers and families;

Ensures comprehensive gathering and documentation of customer data which will enhance appropriate placement within the Network;

Maintains thorough knowledge of medical, social and financial information relating to ElderCare;

Conducts follow-up on all inquiries which have not yet been converted to admissions;

Works with Administrator and appropriate staff to ensure consistent, effective admissions, discharge and transfer meetings;

Maintains statistics indicating customer flow, pending and lost inquiries, denials, hospital discharges and marketing activity; submit to corporate office;

Nurtures referral relationships through and aggressive, customer-oriented admissions process;

Develops and maintains referral base;

Works to initiate, nurture and maintain contacts with physicians, social workers, and discharge planners as valued customers to maximize referrals and facilitate admissions;

Stays abreast of services available within the center and through the Network in order to serve as liaison with the center to hospital discharge planners, utilization review nurses, physicians, and other professionals to assist in efficient use of center and alternate care setting within the Network;

Provides information to referral sources of customer's progress as appropriate;

Identifies and facilitates marketing opportunities for referring hospitals and physicians, as it relates to individual center as well as center clusters; work with Administrator and Regional marketing to follow-up, as needed;

Develops and implements long-range and short-term marketing plans;

Coordinates and participates in presentations about the center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources;

Works with Administrator to ensure customer satisfaction and to assess/respond to customer satisfaction surveys;

Concerns his/herself with the safety of all center customers in order to minimize the potential for fire and accidents. Also, ensures that the center adheres to the legal, safety, health, fire and sanitation codes by being familiar with his/her role in carrying out the center's fire, safety and disaster plans and by being familiar with current MSDS;

Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights;

Performs other duties as requested.

DA02

SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: 1. Minimum of three (3) years experience in a healthcare setting. 2. Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred.

Genesis HealthCare is an EO Employer- Veterans/Disabled and other protected categories

Company info

Genesis HealthCare
Website : http://www.genesishcc.com/

Company Profile
We're Genesis HealthCare — one of the nation's largest skilled nursing and rehabilitation therapy providers. We employ nearly 80,000 people, each one dedicated to the delivery of high-quality, personalized health care to all the patients and residents in our Centers. Our more than 400 Skilled Nursing Centers and Assisted/Senior Living Communities are located in 29 states across the nation, while our Genesis Rehab Services division provides therapy to over 1,500 health care providers in 46 states.

Similar Jobs:
Academic Program Support Manager
location Albuquerque, NM
Academic Program Suppt MgrRequisition IDreq3069Working TitleAcademic Program Support ManagerPosition Grade13Position SummaryOverview: The Anderson School of Management has partnered with The Woodrow Wilson National Fellowship Foun...
Academic Program Support Manager
location Albuquerque, NM
Academic Program Suppt MgrRequisition IDreq3069Working TitleAcademic Program Support ManagerPosition Grade13Position SummaryAMENDMENT: The For Best Consideration Date has been extended to 12/13/2017. Overview: The Anderson School...
Requisition Number:648Job Title:Medical Director - Hospice Division/ABQ basedPosition Status:Full TimeJob Type:ExemptLocation:Hospice ABQCity:AlbuquerqueState:New MexicoRequirements: EDUCATION The medical director will be trained...
What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
PRCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
PRCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 PRCrossing - All rights reserved. 169