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Community Outreach Coordinator

Phoenix, AZ

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Community Outreach Coordinator
Position Available: West Valley
Hospice Experience Required
Job Summary:
Works with the Interdisciplinary team by consulting with patients, families, physicians, other disciplines, other health services providers and insurance companies to facilitate patient movement through the continuum of care and provision of care in the best interest of the patient.
Qualifications/Educational Requirements:
High School Diploma
Two years of college preferred.
Two years of experience in healthcare marketing preferred.
Excellent written and verbal communication skills.
Exceptional customer service and problem-solving skills
Ability to handle multiple tasks simultaneously and meet deadlines.
Excellent organizational and time management skills.
Responsibilities/essential functions:
The person in this position must be able to perform the following essential job functions with or without reasonable accommodations.
Serves as a liaison between clinicians, patients and families to connect them with resources.*
Develop and implement sales/marketing plan, consistent with market analysis, reflecting referral source targets. *
Responsible for census development through the implementation of external and internal sales and marketing programs with both existing and new accounts. *
Ability to effectively utilize both local and corporate resources in the execution of job responsibilities.
Identify and recommend development of new product/service/niche markets and offerings as well as current product/service enhancements. *
Ensure that administration maintain up-to-date key account records including background, contact history, objectives, referral trends, etc.
Ability to develop an adequate knowledge of State, Federal and other regulatory requirements related to the facility.
Maintain up-to-date information, as needed, on specifically assigned competitors including pricing, census, product information, and marketing strategies. *
Report progress versus goals and census development barriers to the Administrator. *
Contact key physicians and other health care representatives on a regular basis. *
Participate in short and long range planning for the agency and implements specific measures for agency growth. Increase market share through education of physicians and other community and referral sources.
Work with other agencies and promotes good community relations through involvement in community events.
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