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Job Details

Chief Communications Officer

62,479- $88,961 Annually

Norman, OK

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Functions as the official spokesperson for media inquiries and seeks opportunities to promote City services and programs. Communicates all aspects of City services, programs and issues to various audiences. Provides a positive image of the City to the media and public by providing information through various mediums. Coordinates meetings related to the development of information strategies on Citywide programs; conducts City-wide information activities in conjunction with Department Directors; edits City documents and publications; develops and recommends communications plans and strategies. Writes news articles for trade publications and other media outlets; scripts speeches, presentations, and messages for Mayor, City Council Members and City Manager. Coordinates media coverage of special City events. Writes and edits key internal (e.g. employee newsletter, weekly reports) and external communication materials; develops messages appropriate for a wide variety of subjects and audiences. Works closely with City Council and senior management to coordinate communications in the event of an emergency. Works with emergency management personnel and the Police and Fire Public Information Officers in drafting and maintaining a crisis communications plan and improving employee preparedness and communication before and during emergency situations.
Other Responsibilties:
Builds or enhances relationships within various sectors of the community and seeks opportunities to disseminate information about City programs, services and issues. Coordinates and disseminates City annual reports; supports staff in City departments in the development of newsletters, letters to the community, project based communications, focus groups or other methods of communicating with the public. Prepares briefings, story ideas, tours and background information; arranges press conferences and prepares press kits when needed. Serves as the City website content manager. Provides citywide training in various aspects of community relations; assists in developing and conducting citywide customer relations training. Creates or assists with creation of other informational materials for City departments; maintains City graphics and logos. Performs other related work as required.
Working Conditions:
Works in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lb.) 5-10% of work time.
Job Requirements
Education and Experience:
Bachelor’s degree from an accredited college or university in Communications, Journalism, Public Relations or a closely related field and four (4) years of professional and progressively responsible experience in media/public relations preferably in a government agency serving as a spokesperson along with some supervisory experience; or an equivalent combination of education and experience which provides the knowledge and abilities necessary to perform the work.
Principles, practices, methods, and techniques of conducting community and media relations including public outreach and marketing strategies. Structure and content of the English language including rules of composition. Appropriate handling of sensitive and confidential information. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Written and oral communications including public speaking and group presentations. Preparing clear and concise reports, correspondence and other written materials. Computer applications such as Microsoft Office and others related to information storage and retrieval, document imaging, statistical analysis, and electronic document and records management. Functions of a municipal government and associated management and financing issues.
Communicate effectively with staff, elected officials, and other government officials; communicate technical information including complex rules, regulations, legislation and laws in a manner that is appropriate for the intended audience. Present information and recommendations clearly and logically in public meetings. Prepare clear, concise and comprehensive correspondence, report, studies and other written material. Collect, evaluate and interpret varied data and information, ether in statistical or narrative form. Understand, interpret, explain, and apply City, state, and federal laws, regulations, and court decisions governing areas of assigned responsibility. Strong interpersonal skills to establish and maintain effective professional working relationships with a diverse range of internal and external contacts and form strategic alliances. Ability to maintain regular, predictable and punctual attendance.
License and/or Certification:
Must possess a valid state driver’s license and satisfactory motor vehicle record.

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