The Communications Rep (Switchboard Operator) is responsible for answering incoming calls in a timely manner and maintaining accurate flow of communications for multiple sites associated with Mid Coast Health. The operator also monitors emergency alarms throughout the hospital and medical office buildings and promptly dispatches in house emergency responders. Back-up support will be provided to the Emergency Department Registration staff on a daily basis.
Responsible for answering multi line phone system from internal as well as external locations.
Responds to internal emergency codes received via emergency Ext. 2222 phone, alarm panels or switchboard
Follows appropriate individual procedures for paging the various emergency codes including overhead paging or activating Code Team pagers and calling 911 for emergency response as procedures requires
Responsible for testing emergency pagers to ensure proper operation and response from hospital staff twice daily.
Answer callers’ questions and direct calls to the appropriate departments
Pages physicians and/or hospital staff as requested via pagers according to time of day and week. Overhead paging is done only in the event of a medical emergency.
Works with physicians’ office and hospital departments to keep On-****
Open Until Filled