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Communications Consultant

Company name
Arizona Public Service

Phoenix, AZ

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Job Details

Job Title

Communications Consultant - Media Relations

Job ID




Full/Part Time

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The Communications Consultant in Media Relations

will regularly contribute to the development of new communication concepts, technologies, and standards, working directly with executives, leaders and other internal clients to develop and implement strategic communications plans. Supports corporate media relations programs and personnel facilitating media coverage of company executives and functions, programs and policies; areas of focus include generation, transmission and distribution, legislative, public policy, regulatory and investor relations. Responsibilities include writing and editing strategic communications. Work is performed with minimal direction and within the context of a strong team philosophy. Areas of specialty may include a variety of communications disciplines, with an emphasis on media relations, writing/speechwriting, and social media. Identifies stories and writes them for specific audiences, including translating technical information into customer-friendly language. May assist with public tours and special events.


Bachelor's degree in Journalism, Advertising, Marketing, Public Relations, English, Communications or related field and five years related writing/editing experience, or an equivalent combination of education and experience. Must possess excellent verbal and written communication skills, software application skills (Microsoft Office and SharePoint included), and solid project management skills. Requires a high level of human relations skills, and serves as a strategic counselor to senior leaders. Experienced in working with and developing relationships with members of the news media, handling media issues, maintaining confidentiality, and coordinating timely media responses that communicate company positions. May be called upon to conduct crisis communications during storm outages/restoration and other emergency evolutions impacting the business. Spanish language proficiency is highly desired.


1) Provides public relations advice and counsel to management regarding communications, including articulation of policy on employee, operational and other issues that have potential to become part of the public arena or that offer a storytelling opportunity.

2) Leads the implementation of special projects and strategic communications in support of company and team goals and significant events and/or situations affecting operations, personnel or the public.

3) Helps shape and owns delivery of compelling stories about the people, technologies and operations of APS through coordination with a variety of stakeholders across the company. Topics include power generation, nuclear operations, renewable energy, transmission and distribution, customer service, public policy, regulatory, financial performance and other areas to support company objectives.

4) Designs, plans, processes and communicates accurate, complex information to a variety of targeted external audiences, ensuring on-time delivery.

5) Maintains broad-based knowledge of business or industry technologies and issues, including specific knowledge of the energy industry.

6) Operates consistently to a high level of quality standards, contributing ideas and suggestions for continuous improvement of results, processes and systems.

7) Manages resources within time and budget constraints by coordinating with other communications teams and suppliers, vendors and outside agencies.

8) Maintains appropriate levels of confidentiality.

Export Compliance/EEO

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, U.S. Export Control Laws). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates (Pinnacle West) provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

All rights reserved. 2016 Pinnacle West Capital Corporation. By using this Web site, you accept our Terms of Use and Privacy Policy agreements.

Corporate Headquarters:

400 North 5th Street, Phoenix, AZ 85004 (see application details) (see application details)

Company info

Arizona Public Service
Website :

Company Profile
Pinnacle West Capital Corp. As the parent company of APS, Pinnacle West's site hosts additional information, including our Code of Ethics for Financial Executives and other corporate governance information. Find jobs, information about Pinnacle West and APS officers and investor information.

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