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Social Media Coordinator Flexible Location 2018295

Company name
SUSE

Location
El Dorado, AR

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Social Media Coordinator SUSE as the provider of choice for truly open, open source enterprise software-defined infrastructure solutions is seeking a Social Media Coordinator to drive SUSE awareness and reputation in a positive, exciting way through creating fun, original, well-performing content to promote across key social platforms. You will be a key individual contributor working with a variety of stakeholders, including sales and marketing leadership. You will implement initiatives that widen SUSE's reach through social media and that that tell meaningful stories about SUSE, its solutions and its open source enterprise value proposition. You will execute and measure B2B social media campaigns that increase brand awareness, perception and preference. Key Goals Keep SUSE in the forefront of people\u2019s minds in a positive, exciting way through creating fun, original, well-performing content to promote across Facebook, Twitter, LinkedIn, Google and Instagram Increase the fan base on various social media outlets by outlining a campaign calendar and conceptualizing tactics to increase audience participation Collaborate with all divisions of marketing to create relevant content and interactive media experiences through social sites Key Job Functions Manage social media publishing platform day-to-day activities including developing and scheduling posts to all corporate channels Develop relevant content (posts) to reach the\u00a0company\u2019s target customers Create, curate, and manage all published\u00a0content (images, video and written) Monitor, listen and respond to users in a \u201cSocial\u201d way while cultivating leads and sales Develop and expand community and\/or influencer outreach efforts Assist with the design, creation and management of promotions and Social\u00a0ad campaigns Manage efforts in building online reviews and reputation. Monitor online reviews and respond accordingly Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate\u2026i.e. social listening Monitor trends in social media tools, applications, channels, design and strategy Manage day to day activities for SUSE Social (SUSE\u2019s employee advocacy program) including curating relevant content to be shared and approving content submitted by users Monitor effective benchmarks (Best Practices)\u00a0for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results. Work with internal stakeholders to guide, educate and provide ongoing support concerning social media best practices Requirements Minimum 3 years social media experience Experience sourcing and managing content development and publishing Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, etc.) and how each platform can be deployed in different scenarios Maintains excellent writing and language skills Displays ability to effectively communicate information and ideas in written and video format Maintains a working knowledge of principles of SEO including keyword research and Google Analytics Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution Possesses great ability to identify potential negative or crisis situations and escalate accordingly Relationship with, or understanding of the IT industry and broader media landscape Experience with B2B, social media and enterprise software marketing The poise, gravitas and stakeholder awareness to manage critical internal relationships Experience in measuring social media results and utilizing these results to enhance planning and operations going forward Infectious enthusiasm and energy, a \u2018can do\u2019\/\u2019have done attitude and a sense of urgency Bachelor's degree About SUSE SUSE, a pioneer in open source software, provides reliable, software-defined infrastructure and application delivery solutions that give enterprises greater control and flexibility. More than 25 years of engineering excellence, exceptional service and an unrivaled partner ecosystem power the products and support that help our customers manage complexity, reduce cost, and confidently deliver mission-critical services. The lasting relationships we build allow us to adapt and deliver the smarter innovation they need to succeed\u2014today and tomorrow. For more information, visit www.suse.com

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SUSE

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