Herman Miller, Inc.
Dealer Communications Lead-18337
You can make a salary. Or you can make a difference. Or you can work as a Dealer Communications Lead at Herman Miller and make both.
About this Opportunity*
As a Dealer Communications Lead, you'll lead the implementation of dealer communication initiatives to build dealer loyalty, alignment, and preference for the Herman Miller brand. You will be responsible for coordinating communications to our dealer partners and determining the content, delivery method, and cadence of information distributed to that audience. You'll partner with Herman Miller teams to create, implement, and oversee content and communication programs to our dealer audience. You'll also collaborate with multiple levels of the organization to execute initiatives, facilitate ongoing improvements, and manage resources, budgets, and schedules.
What You'll Do
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as you...
Collaborate with Herman Miller Marketing, Product Development, and Market Launch Leads to implement program objectives.
Collaborate with the Herman Miller Dealer and Sales organization to maintain strong awareness of marketing and communication strategies in order to identify areas for improvement.
Consistently and constantly provide appropriate and on-brand content and information to both internal and external audiences to support Marketing and Sales initiatives and to strengthen the brand.
Develop an understanding of dealer goals and objectives and work closely and collaboratively within the dealer and Herman Miller teams to conceptualize and provide creative and strategic input into communication tactics. You'll also provide reporting and frequent measurement of tactic success.
Develop and implement communications-related training information and programs for the Dealer and Sales organization.
Provide project management, content calendar creation, reporting, and frequent measurement of tactic success.
Take responsibility for all facets of program management, establish overall program objectives, facilitate ongoing improvements, and manage resources, budgets, and schedules.
Take responsibility for dealer communications, including the maintenance and accuracy of Herman Miller information on Herman Miller OMNI and other portals.
Stay informed of communications best practices, trends, and technologies, and maintain a strong learning focus due to new, variable project assignments.
Perform additional responsibilities as requested to achieve business objectives.
Sound Like You?
You might be just who we're looking for if you have...
A Bachelor's degree in Communications or Marketing, or equivalent education and professional experience.
Seven or more years of project management, leadership, and related business experience, resulting in a broad knowledge of communications and marketing principles, activities, programs, and related processes.
Familiarity with the dealer distribution channel and overall Herman Miller systems architecture and strategies (preferred).
Demonstrated competencies that include exceptional planning, multitasking, organizational, time management, problem-solving, decision-making, and interpersonal written and verbal communication skills.
The ability to handle multiple concurrent responsibilities and work in a constantly changing environment.
A demonstrated ability to manage multiple major projects and priorities simultaneously and to meet deadlines.
A proven ability to link project management, leadership, performance, quality, and financial performance.
A demonstrated ability to effectively use the office automation, communication, software, and tools currently used in the Herman Miller office environment.
The ability to travel as needed to achieve business objectives.
The ability to perform all essential job functions with or without accommodations.
*You must submit a writing sample at the time of application
Who We Are
At Herman Miller, our unique culture represents the collective attitudes, ideas, and experiences of the people who work here. We focus on protecting the environment, impacting our communities, exceeding the expectations of our customers through high quality products, and championing diversity in all areas of the business, and together we are on a journey toward a better world. We support the well-being of our employees in and outside of work by providing a variety of opportunities including award-winning work-life integration resources, development programs, complex health and wellness offerings, and much more.
Herman Miller is a globally recognized provider of furnishings and related technologies and services. Headquartered in West Michigan, we have relied on innovative design for over 100 years to solve problems for people wherever they work, live, learn, and heal.
Herman Miller is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
Herman Miller, Inc.
Website : http://www.hermanmiller.com/
Herman Miller is a 100-year-old-plus company that places great importance on design, the environment, community service, and the health and well-being of our customers and our employees. Innovative ways to improve the performance of our customers’ organizations have become our hallmark.