Harrah's Employment Team
Come do your best work here!
Provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail and food orders.
ESSENTIAL JOB FUNCTIONS:
Provides beverage and food service to guests in designated areas.
Provides prompt, courteous service to casino guests.
Presents orders to the bartender and writes the check properly while waiting for drinks to be made.
Presents food and drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary.
Maintains a clean station, tables and designated areas at all times
Maintains accountability for all charges and cash receipts where applicable.
Provides a great experience for every guest, every time, through courteous interaction.
Keeps informed of continually changing promotional beverages, events and services.
Acts as a role model and always presents oneself as a credit to Harrah’s and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
High school diploma or GED required. Must be at least 21 years of age.
Previous food and beverage experience preferred.
Previous experience dealing with the public preferred.
Must be able to present change correctly and have knowledge of guest charge procedures.
Must be familiar with tray service and have knowledge of cocktail and food ingredients.
Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds.
Ability to work in a team environment and under stress as volume of business increases.
Must have mathematical ability including the ability to add and subtract.
Ability to stand and walk for periods of up to 4 hours.
Must have excellent customer service and communications skills.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to maneuver to all areas of the restaurant.
Must be able to constantly lift and carry up to 15 pounds.
Must be able to frequently reach above and below the shoulder.
Must be able to continuously and quickly maneuver around assigned areas for an entire shift.
Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.).
Must be able to stoop, bend and twist when serving cocktails.
Must be able to garnish drinks appropriately.
Must be able to work at a fast pace and in stressful situations.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
GAMING PERMIT: N/A
Harrah’s reserves the right to make changes to this job description whenever necessary.
Apply for this job at https://harrahsentertainment.contacthr.com/59790611
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Harrah's Employment Team