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Sr. Communications Manager

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Redwood Shores, CA

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Zum’s mission is to build the worlds largest and most trusted platform for kids transportation and care. We’re the leaders in re-imagining how children commute and are actively changing transportation options for schools. By doing this, we are helping families everywhere save time and have helped school save over $10 Million. We’re now ready to tell our story and are looking for a master storyteller with enviable media relationships.

As a member of this team, you’ll work closely with the different functions to help maintain and advance the company’s position across the media and with relevant community stakeholders. You’ll also work closely with the growth marketing team and other partners across the company to help advance the story telling they do to increase brand awareness.

You must be a PR and media relations pro, that thrives in fast paced environment. You are an ace writer and are comfortable generating written content across channels. We are looking for an effective and creative communicator who has the ability to explain complex ideas in simple ways.


Guide communications strategy for key areas of our portfolio, working cross functionally with internal key stakeholders including the Product, Engineering, Operations and Marketing teams

Compose, research and edit communications materials including press pitches, press releases, policy talking points and white papers, OpEds, blogs,talking points and speeches/presentations for executives

Support Zum’s launch in local markets by increasing brand awareness through both online and offline campaigns across all our stakeholder: Parents, Drivers and Schools

Drive awareness of the company through stories in relevant publications and through awareness campaigns

Define and prioritize, stakeholder needs, media outreach goal

Identify most effective channels and messages for each audience

Assist in preparation of company spokespeople for media engagements

Build relationships with key media contacts in select markets

Build and maintain press lists

Work with multiple stakeholders across the organization to support key Company objectives while ensuring consistency across the company’s brand & voice

Spearhead internal communications initiatives that help connect company employees to the brand


5 years experience as a brand communicator; experience at a fast paced public or private entity required

On-the-record media experience preferred

Strong media relationships preferred, experience in mission oriented tech companies, on-demand or other fast-paced business model preferred

Excellent writing skills with the ability to draft and package topnotch content on rapid deadlines.

Media and strategic campaign planning experience required

Strong pitch and verbal communications skills with the ability to diplomatically advance a position.


Sound judgment on media and policy issues

Scrap factor: You are great at making tough, fast decisions based on business objectives

Passion for Zum and a sense of humor, preferred

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