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Job Details

Communications Consultant - Customer Account Management

Location
Charlotte, NC

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More than a career - a chance to make a difference in peoples lives.
Build an exciting, rewarding career with us help us make a
difference for millions of people every day. Consider joining the Duke
Energy team, where youll find a friendly work environment,
opportunities for growth and development, recognition for your work,
and competitive pay and benefits.
Position Summary
The Communications Consultant Account Managers are responsible for
managing the development and execution of all communications projects
for customer work to ensure message and brand consistency, and align
with corporate strategies.
Responsibilities
* Serve as the key communications consultant to manage Advertising,
Brand, Creative and Digital projects
* Develop and maintain strong relationships with key clients based
on understanding their business, their goals, their customers and
their issues. Maintain open lines of communication that include
the right balance of in-person interaction and attendance at their
meetings and the use of technology where appropriate
* Support development, implementation and evaluation of
communications plans based on an understanding of the client and
designed to achieve business goals. Coordinate with other sections
in Corporate Communications. Provide information and insights to
support the ongoing planning and evaluation process
* Competency in leading both internal Creative Services team and
external agencies on all marketing, advertising and creative
development to ensure consistency and on-strategy execution Ensure
that work product is high quality and developed in a timely and
cost-efficient manner following a defined workflow process
* Competency in leading Digital Media team on all online digital
channels to ensure projects are on strategy, on time, within
budget and meet project goals following a defined workflow process
Basic/Required Qualifications
* Bachelor s degree in public relations, communications,
journalism or a comparable field of study
* Two (2) to five (5) years experience in communications
Desired Qualifications
* Three (3) to five (5) years of account management experience
* Advertising, branding and marketing communications experience
* Analysis and project management experience
* Experience in producing integrated campaigns, such as collateral,
videos, digital media, social media, radio, etc.
* Ability to work closely with and resolve communications issues
with key clients
* Ability to build, develop and maintain strong client relationships
* Strong written and verbal communication skills
* Ability to strategically plan communications that are tied
directly to measurable business results
* Ability to work and make decisions independently and
collaboratively with multiple stakeholders
* Highly motivated individual who can follow through and work with
minimal direct supervision
* Experience handling conflict and contentious issues internally and
externally
* Energy industry experience
* Experience in providing communications counsel and advice to
executives
* Experience with a work management system (e.g., Workamajig)
* Experience supporting **MEMBERS ONLY**SIGN UP NOW***. Communications
Advertising, Brand, Creative and Digital
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No
Posting Expiration Date
Thursday, August 9, 2018
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must
possess all of the basic/required qualifications.






Job Type

Permanent





Job Reference

R5262



Job ID

20346359













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