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Outreach Coordinator

San Mateo, CA, United States

Posted on
Nov 23, 2020

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You may think “old” when you think of **MEMBERS ONLY**SIGN UP NOW***. because we offer services for elders and are a 40 year institute…. but you wouldn’t be more wrong. While we do have a long-standing history in the Bay Area, IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. The CCSP department is seeking an Outreach Coordinator to join its team in San Mateo.  The primary responsibility is for creating and maintaining exceptional customer service and outreach activities to San Mateo County’s nursing homes, as well as partnering residential care facilities. Primary responsibilities:Develops and maintains regular contact with referral sourcesMaintains accurate documentation to track communication with referral sources, follow through and resultsCreates exceptional relationships with potential and current referral sourcesUnderstands CLS client population and can clearly articulate program specifics with potential referral sourcesEffectively educates referral sources regarding the services offered by IOA and types of appropriate referralsCollaborates with referral sources and gathers pertinent information from potential referral sources to expedite client referral processWorks collaboratively with Senior Manager to attain census goals and identify/solve problems or issues that impact referral goalsParticipates in the development of marketing materials to distribute to referral sourcesParticipates in required staff meetingsAll other tasks as reasonably assignedRequired Qualifications: Associates Degree in Human Services or related fieldAt least one year of related experiencePersonal transportation throughout San Mateo County.Intermediate level skill in using MS Office programsOrganized, detailed oriented, and capable of meeting deadlines.Possess the ability to communicate effectively in writing and in person.Exceptional interpersonal and customer service skills.Understanding of the frail elderly/adults with disabilities populationInterest in working in a multicultural environment and social services field. Desired Qualifications:Bachelor’s Degree with healthcare focusWe encourage you to learn more about IOA by logging onto www.ioaging.orgIOA reserves the right to revise job descriptions or work hours as required.**MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity Employer. **MEMBERS ONLY**SIGN UP NOW***. is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. #L1-MG1

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