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Job Details

Employee Experience amp Communications Manager

Horsham, PA, United States

Posted on
May 21, 2022

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Job Information
Employee Experience & Communications Manager
Employee Experience & Communications Manager-US Corporate Development
Description of Role
The Employee Experience & Communications Manager will join the US Corporate Development team and focus on integration planning and execution for acquisitions that Deloitte makes across multiple business areas. Deloitte plans and delivers transactions to support growth and development of the Firm's strategic priorities. US Corporate Development helps deliver the value of these transactions, working across teams to execute the planned operating model and transition the acquired employees. The focus of integration planning begins during diligence and continues to early stabilization post close. Focus on employees commonly extends several months post Day 1 to provide a smooth transition into Deloitte.
The purpose of this role is to manage and execute the change management and communications work threads across all stakeholders in the acquisition. This person will advise the business on strategies and approaches that are most relevant to the acquisition and will develop work plans and manage execution accordingly. The role is also responsible for supporting the Senior Manager with building upon best practices and updating strategies and approaches as acquisition priorities and targets evolve.
This role will report to the Senior Manager, Employee Experience & Communications.
What you'll do
Expectations of the role will be to:
Assess culture and future state operations to understand change implications that will inform the employee transition and communications
Follow the team's consistent approach to Change Management including culture and change assessments, employee experience plans, etc., and manage refinements to support continuous improvement with guidance as needed from the Senior Manager
Proactively identify and mitigate risks such as culture risk, external leaks, expectation gaps, etc., escalating as required to the Senior Manager
Work with the business to propose and design key messaging and the overall Employee Experience approach, with guidance from the Senior Manager as needed
Drive a coordinated plan to communicate the acquisition internally and externally, including development and review of communications
Develop and/or review Employee Experience and Communication plans that are consistent with strategic rationale, the operating model, and the culture assessment, with guidance from Senior Manager as needed
Manage all activities required for delivery of key events such as Employee Announcement Events and Day One Onboarding
Support the Senior Manager with delivering continuity of change management and communications support to fully execute the plan, from diligence through post close stabilization
Manage quality of deliverables developed by the team
Utilize consistent best practices and make recommendations to Senior Manager for continuous improvements/refinements based on recent acquisitions
Serve as the team lead for the Senior Consultant on the Employee Experience & Communications team
Overview of Responsibilities
This person is a Manager in the Integration Management Office and will support the Senior Manager and provide guidance to team member(s) on the following activities for Deloitte acquisitions:
Conducting Target cultural assessment and anticipated change implications as transitioned employees (and Deloitte employees) move to the new operating model
Developing baseline change management plan with Business Sponsors and Target leaders
Conducting stakeholder analysis and develops a communications plan that addresses internal and external stakeholders
Working with leaders to develop key messaging and prepare for key events/deliverables
Producing progress reports on benchmarks, conducting feedback surveys, and developing risk mitigation plans
What you'll bring - Requirements and Experience
Experienced Manager with a background in organizational and workforce management
Experience with Stakeholder Management and Communications, Change Management and Transformation, Leadership Alignment and Communications, and Project Management
Core competencies in developing employee transformation and change management, communications planning, writing, and project management
Strong writing and presentations skills with ability to translate vision and strategies into key messaging
Analytical ability to develop surveys and other feedback/interview tools and extrapolate results
Track record of working effectively with cross-functional teams and business leaders
High quality deliverable production
Willingness to be flexible in assignments and projects to support US Corporate Development success
Results oriented, able to work independently and manage a team in a fast-paced primarily virtual environment, while balancing support of multiple projects
Previous Consulting experience is preferred
Knowledge of Deloitte and exposure to M&A is preferred, but not required
Limited travel expected
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,425-$159,165
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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