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Director of Communications

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Princeton, NJ

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Job Description Job Purpose: This position is responsible for supporting to shape and manage the internal and external communications strategy for the Sandoz United States business. This role will operationally report to the VP, Communications. The goal of this position is to ensure that both internal and external communications as well as community partnerships align with and support the Company's overall business objectives and priorities. This position will build and maintain collaborative relationships with Novartis and Sandoz communications leaders in support of US-specific issues, business priorities and product launches. Major Accountabilities: 1. Coach, support, and provide ongoing communications counsel to Sandoz Executive Committee membership for delivery of US business strategy and priorities. Provide TPs, presentation support, and speeches as necessary. Provide opportunities and support channels that encourage senior management to communicate with internal audiences. 2. Drive employee engagement by strengthening employee understanding of the company's vision, strategy, goals and values by developing consistent, effective internal communications programs. Develop internal communications programs and support company-wide change initiatives. 3. In partnership with human resources, develop strategies and processes to ensure that internal communications are aligned with the company's business objectives and with HR strategic priorities. 4. Support product launches with strategic communications to internal and external audiences, including drafting of press releases, internal awareness programs, and external advocacy programs. Manage agency relationship on press releases and partner with Government Affairs on advocacy and stakeholder management. 5. Manage external media relations in markets in support of US business priorities (BD&L, comms, ops launch plans, site\/manufacturing communications plans, pricing issues, market access, sales and marketing practices, payer, etc.). Interpret corporate external messaging and strategy for the US business, and provide feedback into global with what is working and what is still required. Coordinate all media activities and community relations with the appropriate Sandoz and Novartis resources. Manage all media inquiries as per Sandoz and Novartis policies in coordination with U.S. corporate and Sandoz headquarters in Holzkirchen, Germany. Act as a company spokesperson when appropriate. 6. Ensure effective use of communication resources (i.e. agency contracts and costs) and responsibly manage budget implications. 7. Partner with VP Communications on risk management, reputation management, crisis management and business continuity planning and execution. Be brand champion for the company brand and protector of the company reputation through strategic communications and reputation management. 8. Manage internal channel management and improvements including site\/facilities channels (tentcards, deskdrops, posters, plasmas, etc.), online (internet and intranet), event management (senior leaders meetings, town halls, receptions), and other channels as identified. Manage and provide evaluation\/recommendations based on feedback mechanisms (focus groups, informal feedback lunches, surveys, global survey, pulse surveys, event surveys). KEY INTERNAL STAKEHOLDERS: SEC, Global Sandoz Communications, Product teams (Commercial Ops); BD and Development\/Launch teams; IT and Facilities; site communicators; Gov\u2019t Affairs Partner KEY EXTERNAL STAKEHOLDERS: Agency Partner for Internal Communications and Capability Development, Media (in market, local and regional trade and industry associations), partners in markets, gov\u2019t in partnership with Gov\u2019t Affairs contact, Advocacy groups and patient groups for donations and volunteerism. EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Minimum requirements Education: \u2022 Bachelor degree required. Discipline in Communications, Journalism, Business Administration, or related, is preferred \u2022 MBA is preferred Experience required: \u2022 10 years\u2019 of related experience in healthcare communications\/Public relations from a corporate setting; Pharmaceutical\/Biotechnology or Healthcare Agency experience is preferred. \u2022 Proven experience and track record of planning, developing, implementing and executing integrated communication plans. \u2022 Expertise in all aspects of media relations; Government affairs and investor relations experience a plus. \u2022 Experience in a range of internal communications disciplines, incl. employee engagement, crisis\/issues management, brand\/product communications, change management \u2022 National experience; global preferred \u2022 Understanding and experience of digital and social media \u2022 Strong understanding of internal and external stakeholders incl. Physicians, Payers, Patients Skills\/ Competencies: \u2022 Strong interpersonal and influencing skills, with track record of supporting senior leaders \u2022 Proven capability in coaching, influencing, & leading senior leaders on communications effectiveness, cross functionally, and across geographical boundaries \u2022 Ability to work independently and under pressure \u2022 Excellent written and verbal communications skills \u2022 Flexible and agile approach \u2022 High integrity and values \u2022 Strong collaboration\/ team-player

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