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Social Media Internship WDWToday - Fall 2018

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Orlando, FL

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Social Media Internship, @WDWToday - Fall 2018

Job Description

Job Posting Title

Social Media Internship, @WDWToday - Fall 2018

Job Description

We are...

The @WDWToday Twitter Handle is the only social media channel that actively engages with Guests during their visits. Designed to be an extension of the legendary Guest Service Disney is known for, @WDWToday is focused on managing social media engagement - partnering across lines of business and within Experience Services - to influence Guest behavior in park, drive business objectives, provide service recovery and surprise and delight our Guests through proactive and reactive content online and in person.

In order to be considered for this position, you must submit an electronic portfolio and writing sample. Instructions are listed below under the Additional Information section. Please submit this at the time of application.

Auto req ID


Primary Location-City

Lake Buena Vista

Employment Type


Country / Region


Primary Location-State/Region


Job Posting - Business

Disney Parks & Resorts

Internship Program Subtype

Professional Internship

Additional Information

Materials Required:

**An electronic online portfolio is required as part of this application process. This portfolio must be included as a URL link listed on your resume, any other portfolio submissions will not be considered.**

Your professional portfolio should showcase the following types of work:

Writing: Professional writing, storytelling and copy-editing.

Visual Communication: Photojournalism, videography and graphic design.

Social Media Examples: Tweets, campaigns, and or Instagram posts.

This position also requires a writing sample in order for you to be considered for this role.

Your writing sample topic will be on the subject of Pandora - The World of Avatar at Disney’s Animal Kingdom Theme Park. This link will take you to the Disney Parks Blog post which should help to get you started:

Your writing sample must consist of:

Three Tweets

Two reactive responses to the sample questions below Flights of Passage looks too intense for my little one, what should we do in Pandora - The World of Avatar?

What is there to eat at Pandora - The World of Avatar?

To upload your writing sample:

* Log into your dashboard at

* Click the link labeled Edit Profile Info

?* Click on the Attachments Tab

?* Be sure your document is titled in this format: FirstName_LastName_Social_Writing Sample ?

* Select a document type of Other

Primary Job Posting Category


Basic Qualifications

You bring

These are the minimum qualifications you need to be considered for this position:

Proven ability to develop effective communication products

Writing, editing and proofreading experience

Excellent verbal communication skills

Demonstrated proficiency in Microsoft Office and Adobe Creative Suite

Proven self-starter with the ability to manage multiple priorities and meet deadlines

Ability to work independently as well as within a team environment

Strong critical thinking and problem-solving skills

Proven ability to handle confidential information

Flexibility of schedule, including the ability to work nights, weekends and holidays as scheduled.

Job Posting - Primary Brand

Walt Disney World Resort

Required Education

Currently enrolled, or graduated within 6 months of the start date of this internship, in a college/university earning a degree in Communications or a related major

Preferred Qualifications

Prior participation in the Disney College Program or other Disney experience

Previous experience with or knowledge of Disney Vacation Club

Previous experience with social media monitoring platforms, such a Sprinklr

Demonstrated graphic design or photography experience

Primary Location-Postal Code



Make an impact by: Responding to Guest questions, comments and concerns via Twitter and Facebook.

Writing, editing and publishing proactive messages to drive engagement with the @WDWToday Twitter Handle.

Developing and executing strategy for social campaigns, including in-park activations.

Escalating Guest concerns to the proper recovery teams.

Company Overview

Internship Eligibility:

Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from an accredited college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship

Must be at least 18 years of age

Must not have completed one year of continual employment on a Disney internship or program.

Must possess unrestricted work authorization

Must provide full work availability

Must provide own transportation to/from work

Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length:

The approximate dates of this internship are June 2018 through January 2019. Interns must be fully available for the duration of the internship.

Housing: A limited amount of company-sponsored housing is available on a first-come, first-serve basis.

Recommendation - Print This Role Description:

Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.


Job Reference #:


Company info

Website :

Company Profile
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media.

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