Catholic Health Initiatives
Communications Rep- Faciilities Support Center PT .5
Operates telecommunication terminal and provides
information as requested.
Answers calls quickly and efficiently and routes to appropriate area.
Pages over public address system: codes, hospital personnel, physicians
Directs patients and visitors to proper areas.
Provides proper patient information, while retaining confidentiality.
Implements emergency procedures for hospital.
Helps out in Mail Services and Lobby when staffing is short.
Nights –Verify patient discharge for Mail Services.
Assigned Communication Rep is
trained for complete Mail Services
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
High school diploma or GED required.
Previous experience with the public via phone or in person.
Must have basic math skills including calculating and monetary exchanges.
IOWA-DES MOINES-MERCY MEDICAL CENTER
Scheduled Hours per 2-week Pay Period
Catholic Health Initiatives is a national nonprofit health system with headquarters in Englewood, Colo. The faith-based system operates in 17 states and includes 78 hospitals; 40 long-term care, assisted- and residential-living facilities; two community health-services organizations; two accredited nursing colleges; and home health agencies. In fiscal year 2012, CHI provided more than $715 million in charity care and community benefit, including services for the poor, free clinics, education and research.