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Job Details

Community Engagement and Communications Manager

Company name
Suddenlink Communications

Bryan, TX

Date Last Verified
Jun 13,2018

Posted on
Jun 11,2018

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Altice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands.
From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.
Job Summary
            This role will be supporting our new Market Engagement organization reporting directly to the Regional Vice President for Market Engagement.   This position will be a critical interface into the other functions supporting the Market Engagement organization.
Under the general direction of their direct management, the Community Engagement and Communications Manager acts as the connective tissue between Altice and the regional communities in which it supports. This role will be critical for having knowledge into the pulse of the community as it relates to our customer markets. This role will be essential in local efforts to embed our brand and services into the communities we serve


This position will be responsible to cultivate a network of indirect reports and support within all sub-markets
Establishing relationships within the local communities: local government, chamber of commerce etc.
Proactively look for opportunities to leverage our brand and services
Working closely with corporate communications on executing regional and national strategies including local communications, social media efforts etc.
Works closely with government affairs on executing regional and national strategies; including charitable giving, sponsorships etc.

Qualifications / Requirements
Management Skills

Ability to prioritize, act quickly with demonstrable judgment
Fearless initiative leadership capabilities as well as ability to give direction
Ability to develop and execute an initiative with minimal ongoing oversight and excellent follow trough
Ability to effectively manage multiple responsibilities at once without jeopardizing deadlines
Inter and intra-department relationship building
Consensus development abilities

Technical/Functional Competencies

Excellent writing skills
Strong verbal communication
Excellent media relations capabilities
Strong consumer media market knowledge in relationship development skills
Strong understanding of financial performance measurement
Excellent internal relationship capability
Strong knowledge of media, sports, entertainment, telecommunications and programming industries
Ability to excel in highly pressurized environment

Key Experiences/Achievements

 Six to Eight years of public relations, government, media, communications and community relations experience
Telecommunications or other media and entertainment industry experience strongly preferred
Excellent writing verbal communication skills
Experience in developing and executing public relations plans and initiatives
Relevant media relations experience
Bachelor\u2019s degree required; Masters preferred.


Company info

Suddenlink Communications
Website :

Company Profile
Suddenlink Communications™ is a top-10 U.S. cable broadband provider, supporting the information, communication and entertainment demands of approximately 1.3 million customers. In a growing number of markets, Suddenlink offers digital TV, high-speed Internet and telephone service for the home and office.

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