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Job Details

Care Connector

Company name
AmeriHealth Caritas

Southfield, MI

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Your career starts now. We\u2019re looking for the next generation of health care leaders. At AmeriHealth Caritas, we\u2019re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we\u2019d like to hear from you. Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us . Responsibilities: The Care Connector is responsible for supporting the daily operations of integrated care management and utilization management program interventions. The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company. The Care Connector identifies members with Care Gaps\/HEDIS related health conditions and assists them in accessing care through Plan benefits and community resources. Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care. \u200bJob Related Requirements Qualifications\/Knowledge\/Skills\/Abilities: Required\u00a0of two years of experience dealing with the public in a community service\/healthcare setting - preferred.\u00a0 Required proven ability to keep accurate and timely records and documentation according to established processes. Required proficiency PC skills in a Windows based environment including word processing, spreadsheets and working in database programs. Preferred customer service experience. Preferred working knowledge of Plan Benefits and Services.

Company info

AmeriHealth Caritas
Website :

Company Profile
We are one of the largest Medicaid managed care organizations in the United States, touching the lives of nearly 5 million people through a philosophy of care that is comprehensive, compassionate, and outcomes driven.

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