Ombudsman Educational Services
Job Description Ombudsman \/ Chicago West a ChanceLight Company Chicago West 2401 W. Congress Parkway Chicago IL 60612 WORK. WITH PURPOSE Are you looking for an opportunity to partner with a company grounded in a social mission? Ombudsman helps change the direction of children\u2019s lives by offering them the opportunity to earn a high school diploma and create successful, independent futures. We\u2019re seeking an Outreach Specialist for Recruitment and Retention to join our team and Make a Difference! We are passionate about helping at-risk students reach their full potential. If you feel the same way, we should talk. Meaningful Work The Outreach Specialist is a dynamic individual who is passionate about changing the lives of young people. The Outreach Specialist for Student Re-engagement and Retention is first and foremost responsible for all recruitment and retention efforts to develop and implement strategies for all Chicago locations. This position is responsible for ensuring that students and families are receiving timely communication. This position provides daily enrollment and retention reports to the Coordinator for each location. In addition, this person is required to recruit and network successfully with representatives from various communities, organizations, and neighborhoods with respect to the diverse populations and cultures. Culture We value collaboration, a positive culture among students, staff and administration, and the support to ensure students and teachers succeed. We celebrate the successes of our students and expertise of our colleagues. Creativity and Leadership We welcome innovation and encourage creative expression. We\u2019re open to new ideas, and we provide opportunities for professional growth, advancement and leadership. At Ombudsman, you can learn from the best \u2013 and make your own contribution. Compensation Along with a great working environment, Ombudsman offers competitive compensation and a comprehensive benefits package including a choice of two medical plans, dental and vision coverage as well as life and long term disability insurance.\u00a0 We offer paid time off, flexible spending accounts, a health savings account option and a 401k retirement savings plan. Position details: Recruitment and Retention Develops innovative strategies for increasing the recruitment of prospective students in the young and far, old and far, and old and close programs from inquiry to matriculation. Actively participates in Open House Committee(s) Manage Prospective Student Visits, etc. Demonstrates a comprehensive knowledge of admissions, departments, curricula, and CPS graduation requirements. Provides levels of outreach to prospective students via in-person visits, phone calls, emails, home visits, etc. to support the progression of students through the enrollment. Develop and maintain a database of interested students for direct mail and email contact. Works collaboratively with the department to develop community relation\u2019s plans and promote new and on-going initiatives for student recruitment and retention. Create a network of contacts with potential students through alumni, parents, faculty and current students Supervise the Admissions Process by Directing and supervising on-line admissions process. Respond to families regarding admissions decisions. Manage wait list activity. Conduct family interviews for all transfer candidates Community Engagement Works in partnership with community-based providers and administrative staff to develop and implement programs that promote academic and social achievement. Promotes family and community relations opportunities through developing policies and implementing programs at community events. Represents the company at community meetings. This position serves as a representative of the organization, maintaining and developing relationships with key external contacts and the community-at-large. Works with health centers, community-based organizations, insurers, and community coalitions to develop programs, events, and new initiatives that promote marketing and community relations objectives. Identifies opportunities and outlets for prospective student cultivation, including, professional organizations, community groups, service learning etc. Serves as a liaison with key student support services, including but not limited to Post-Secondary Counseling, social workers, assistant principals, etc.\u00a0 Provides community awareness through communications and admissions open houses and other outreach events to provide community awareness of School of Communication programs. Required Skills Associates degree in Business management or related field from an accredited institution. Additional outside previous experience in teaching and\/or related business fields preferred Excellent communications skills, both written and verbal, problem solving, multi-tasking., conflict resolution, decision-making, and organizational skills Demonstrated ability to achieve a high degree of accuracy in numerical analyses and presentation Knowledge of relevant technology Skills in working with students with diverse needs Strong computer and customer service phone skills Strong communication skills and interpersonal skills with the ability to develop and maintain effective working relationships with stakeholders. Maintain confidentiality. Flexibility to shifting priorities. Strong time management skills for adapting and meeting deadlines. Strong organizational skills. Ability to operate various work-processing software, spreadsheets, and database programs. Team oriented Employs the 8 tenets of Servant Leadership at all times. If you want to make a difference, join our team in our social mission to offer hope! Ombudsman Educational Services is a ChanceLight Behavioral Health, Therapy and Education company. With more than 3,000 employees, ChanceLight provides behavioral health, pediatric therapy and special and alternative education to thousands of children nationwide.
Ombudsman Educational Services