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Job Details

Merrill Lynch Communications Executive

Company name
Bank of America Corporation

New York City, NY

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Job Description:

Bank of America

Merrill Lynch Communications Executive


Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 47 million consumer and small business relationships with approximately 4,400 retail financial centers, approximately 16,000 ATMs, and award-winning digital banking with approximately 36 million active users, including approximately 25 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and more than 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

Position Overview:

The Communications Executive will be on the Global Wealth and Investment Management communications leadership team, with principal responsibility for developing and executing communications strategies for Merrill Lynch. GWIM communications, including Merrill Lynch, is a high visibility, high impact team that has material impact to the Company. The successful candidate will bring deep strategic, operational and change leadership skills and the ability to develop and manage relationships across Bank of America and with a wide variety of partners based on trust, teamwork, and knowledge. The following details key responsibilities for this critical role:

Help deliver our company’s purpose and drive responsible growth through communications strategies, messaging and tactics that produce enhanced reputation, business and customer relationships

Serve as a trusted advisor and support leader to Merrill Lynch and executive leaders, providing comprehensive communication expertise across disciplines, audiences, technologies, tactics, channels, measurement, and proactive and reactive activities.

Contribute to ongoing development and execution of the corporate communications strategy and practice for Bank of America, as a critical member of its highly integrated, collaborative leadership team.

Bring spirit and practice of innovation to engage internal and external audiences in new, highly effective, efficient and creative ways that reflect the needs, preferences and opportunities of each audience (particularly employees, mass media; e.g., mobile, social media).

Engage in our company’s critical, leading efforts around Environmental, Social and Governance work, particularly in diversity & inclusion and our commitment to be a best place to work; and our intense focus on local engagement with customers, communities and team members.

Set priorities for responsibly managing our resources – including direct and indirect resources, agencies.

Operate as ongoing, expert partner to critical support functions, helping lead and drive integrated support to the business.

Strongly offer a well-structured, well-supported and clearly articulated point of view, balancing risk/reward tradeoffs.

Demonstrate a passion for financial services and communications, and a willingness to fully immerse in the details of our company.

Leverage research and insights work, led by Marketing, to gain deep understanding of the business, environment, customers, and competitors.

Invest time and energy to build strong working relationships with people at all levels of the organization with a focus on internal clients, partners, peers, and your team.

Some travel required.

Knowledge, Skills and Key Leadership Characteristics:

15 of years of relevant experience with a demonstrated history of success in designing and executing comprehensive, large-scale communications strategies in a high-profile brand and multi-channel consumer services company

Deep and broad subject matter expertise in Corporate Communications that includes: internal and external, multi-media, social media, multi-generational

Proven end-to-end capability (vision, strategy development and execution) Able to design and lead large-scale change and integrate work in a fast-paced highly matrixed environment, establish priorities and achieve results

Strong conceptual and process thinking abilities. Able to understand complex relationships, interdependencies and their impact on customers, employees and shareholders; individual who takes a broad perspective and makes connections

Superb relationship management and communication skills .

Proven ability to anticipate and provide solutions to complicated issues and be capable of presenting in a clear and compelling manner to executive management

Able to bring multiple stakeholders together to achieve strategic business growth, client satisfaction and cost efficiency goals

Strong executive presence with a sense of urgency and thoughtfulness; able to comfortably interact at all levels and credibly present and debate

Posting Date

: 06/13/2018



- United States


: Yes, 20% of the time

Full / Part-time

: Full time

Hours Per Week

: 40


: 1st shift

Company info

Bank of America Corporation
Website :

Company Profile
Bank of America Corporation, through its subsidiaries, provides various banking and financial products and services for individual consumers, small and middle market businesses, institutional investors, corporations, and governments in the United States and internationally. The company’s Consumer & Business Banking segment offers traditional and money market savings accounts, CDs and IRAs, checking accounts, and investment accounts and products, as well as credit and debit cards; and lending related products and services, working capital management, and treasury solutions. This segment provides its products and services through operating 5,100 banking centers, 16,300 ATMs, call centers, and online and mobile banking platforms. Its Consumer Real Estate Services segment offers consumer real estate products comprising fixed and adjustable-rate first-lien mortgage loans for home purchase and refinancing needs, home equity lines of credit, and home equity loans. The company’s Global Wealth & Investment Management segment provides investment and brokerage, estate and financial planning, fiduciary portfolio management, cash and liability management, and specialty asset management services; and retirement and benefit plan, philanthropic management, and asset management services. Its Global Banking segment provides various commercial loans, leases, commitment facilities, trade finance, real estate and asset-based loans, and consumer loans; treasury management, foreign exchange, and short-term investing options; and debt and equity underwriting and distribution, and merger-related and other advisory services. The company’s Global Markets segment offers sales and trading services for securities and derivative products in primary and secondary markets; market-making, financing, securities clearing, settlement, and custody services to institutional investor clients; and risk management products. The company was founded in 1874 and is based in Charlotte, North Carolina.

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