Black Knight, Inc.
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.Job Family DescriptionAssists with the execution of Black Knight's internal and external media strategies and public relations efforts. Works on multiple, moderately complex to complex projects as a team member and periodically as a project leader and subject matter expert. May interact with executives, management and clients. General Duties and ResponsibilitiesAssists in the execution of both internal and external public relations and communications strategies, including employee communications, press releases and media outreach.Delivers and provides information to a wide variety of audiences regardless of topic and effectively deals with issues that are confidential and sensitive in nature.May interact with various media and business outlets to increase visibility and awareness of Black Knight's brand.Synthesizes complex information into a variety of communications pieces.Writes press releases, social media posts and other communication pieces based upon input from various sources inside the organization.Assists with the development of public facing data reports.Effectively identifies and prioritizes multiple, high-priority projects, initiatives and stakeholders that are guided by organizational strategies.Very familiar with social media ecosystems, including monitoring and tracking for mentions and intelligence gatheringResearches reporters, including background, recent stories, contact informationResearches, builds and cleans media lists for specific outreach initiativesAssists with media training sessions.Performs other related duties as assigned.Educational GuidelinesBachelor's degree in Public Relations, Communications; or the equivalent combination of education, training and work experience. Advanced degree (e.g., M.S. degree) desirable but not required.General Knowledge, Skills & AbilitiesKnowledge of standard concepts, practices, and procedures of public relationsExcellent oral and written communication skills to technical and non-technical audiences of various levels within Black Knight's or outside the organization (executives, regulators, clients, etc.)Ability to adapt approach and deliverables in according to new circumstancesKnowledge of housing and mortgage finance industries is preferredAbility to establish and maintain effective working relationships with employees, customers, media and general publicAdvanced writing skills and ability to develop thought leadership articles to present to senior managementFamiliarity with Meltwater platform preferredStrong writer (samples required) with proven ability to write for social mediaStrong editing skills, with thorough knowledge of both AP styleAbility to satisfy internal client needs and represent company's best interestAbility to establish and maintain effective working relationships with employees, customers and publicAdvanced knowledge of Microsoft Office toolsJob Family LevelIntermediate level role. May mentor staff. Assists in establishes strategic plans and objectives for the department while ensuring the department meets its objectives. Works on multiple, moderately complex to complex projects as a team member and periodically as a project leader and subject matter expert. May interact with executives, management and clients. Typically requires a minimum of five (5) years of experience in a public relations role with previous experience leading projects. Prior experience in the mortgage industry is preferred. Experience with proactive media outreach and leveraging media relationships with various outlets.Black Knight is an AA/Equal Opportunity EmployerMinorities/Females/Disabled/Veterans
Black Knight, Inc.