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Job Details

Chief of Strategic Communications - NSA Georgia - Experienced Level - 30000827

Company name
National Security Agency

Augusta, GA

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Job Details

Job Title

Chief of Strategic Communications - NSA Georgia - Experienced Level



JET Job Family



Fort Gordon, GA

Job ID


Favorite Job

Full/Part Time





NSA Overview

The professionals at the National Security Agency (NSA) have one common goal: to protect our nation. The mission requires a strong offense and a steadfast defense. The offense collects, processes, and disseminates intelligence information derived from foreign signals for intelligence and counterintelligence purposes. The defense prevents adversaries from gaining access to sensitive of classified national security information.

Description of the Position

NSA/CSS Georgia (NSAG) is seeking a dynamic, self-motivated, and experienced professional to serve as the NSAG Chief of Strategic Communications. The NSAG Chief of Strategic Communications is accountable to the Director of NSA for developing strategies and products to disseminate key messages to the internal workforce, members of the media, the general public, and other interested stakeholders at NSAG. The incumbent will be the principal architect of external outreach.

In addition, the incumbent will:

- Serve as the primary NSAG spokesperson.

- Manage the daily operations of media relations, internal communications, and public outreach to ensure NSAG effectively communicates and targets key information to the media, the NSAG workforce, external stakeholders, general public and other key audiences.

- Lead a workforce of government and contractor personnel and effectively coordinate the work of others across a broad range of agency services to achieve desired outcomes.

- Lead the work of state-of-the-art graphics production facilities and recording studios.

- Plan, direct and oversee NSAG's web presence and communications outreach, keeping NSAG communications at the leading edge of effective, high impact approaches and technologies.

- Direct and continually refine the maximum efficiency and effect end-to-end media-related processes and procedures.

- Develop and execute innovative ways to keep NSAG leadership and key personnel informed of open source media matters, especially during crisis and contingency circumstances.

- Counsel and advise the NSAG senior leadership team on all matters with respect to public engagement with a bias toward a proactive media approach.

- Develop, sustain and mature working relationships with public affairs counterparts across government.

- Liaise and collaborate with public affairs staff across the Intelligence Community to integrate communications initiatives.

- Provide advice to professional staff, evaluate performance, collaborate on goal setting, and provide feedback and guidance regarding personal and professional development opportunities.

- Manage, oversee and justify requirements for NSAG Strategic Communications personnel, contractual, security, logistics, acquisition and budget.

- Develop, present and execute a comprehensive, integrated communications strategy and budget, supported by measurable goals and objectives.

- Provide expert knowledge and personnel to support the development and execution of media training for the NSAG workforce. Develop and sustain a diverse cadre of personnel in a cross section of NSAG organizations who are qualified to represent NSAG in direct media engagements.

- Perform all duties in a manner fully consistent with the law, richly supportive of equal opportunity and with an unwavering commitment to the protection of privacy and civil liberties.

Major Duties

The Strategic Communication Chief is responsible for managing and leading a team of energetic professionals charged with senior leader visits and engagements, public affairs and multimedia services. The Strategic Communications Office is NSA Georgia's (NSAG) key information gateway for relationship building with senior-level U.S. Department of Defense and Intelligence Community partners. The Chief works closely with NSA-Washington (NSAW) Leadership to synchronize outreach efforts to optimize the overall NSAW and NSAG engagement messaging with the respective military departments (Army, Navy, Air Force, Marine Corps), Combatant Commands (CENTCOM, EUCOM, AFRICOM, SOCOM), and other Intelligence Community Agencies. The Chief manages the Multimedia Solutions team which is tailored to meet specific information needs of the senior leaders, while also supporting NSAW and NSAG's overall strategic objectives. The Strategic Communications office develops focused communication products for senior-level interactions (tailored briefings, visit agendas, and other opportunities) that impart an understanding of NSAG's tactical and strategic plans and directions as well as the challenges and limitations NSAG faces in accomplishing its critical missions supporting the war fighter, the DoD, the IC, and national policy makers. The Strategic Communications Office is responsible for oversight of the comprehensive NSAG corporate overview/mission briefing to official visitors and groups.

Examples of duties include, but are not limited to:

- Develop and communicate strategic goals, vision, priorities, programs, and long-range plans for an organization or the Agency, adjusting them as necessary in response to mission, political, technological or environmental changes.

- Guide the organization or program in creating and sustaining a strong customer focus and high expectations for performance.

- Oversee, direct, or manage programs.

- Define and agree upon areas of responsibility and authority for others.

- Manage an organization's internal processes.

- Manage an organization's or unit's personnel processes, including promotions, awards, staffing, hiring, and adverse actions.

- Evaluate the performance of employees against specified performance standards and goals.

- Identify and address performance deficiencies of employees.

- Monitor and evaluate work performed by employees, other team members, or contractors.

- Provide performance feedback and counseling to subordinates.

- Assign tasks or projects to others.

- Create work teams with appropriate employees to accomplish work goals.

- Establish performance expectations, goals, objectives, or milestones for individuals, teams, or projects.

- Motivate and encourage others to accomplish work assignments and goals.

- Participate in Agency and organizational personnel decisions for promotion, awards, positions, or training.

- Recommend or initiate personnel actions (for example, promotions, awards, disciplinary actions).

- Supervise the activities of subordinates.


The ideal candidate will have experience in:

- identifying, managing and resolving conflicts and disagreements in a constructive manner.

- preventing counterproductive confrontations.

- applying coaching principles and methods to facilitate employee development.

- applying mentoring principles and methods to facilitate employee development.

- creating a learning environment that supports employees in realizing their potential.

- developing and retaining a high-performing workforce.

- applying feedback techniques to address employee performance.

- modeling high ethical standards that demonstrate alignment with pertinent laws, regulations, and policies.

- developing and leading an inclusive, diverse workforce.

- recognizing implicit biases and their effect on decision making.

- applying personnel and manpower policies, processes, and procedures for resource management.

- identifying the internal and external politics that impact the work of the organization and responding accordingly.

- capitalizing on opportunities and managing risk.

- formulating objectives and priorities, and implementing plans consistent with the long-term interests of the Intelligence Community.

- facilitating cooperation, motivation, inspiration, and morale within a team.

- principles and techniques for guiding group interactions.

- a professional and/or technical area.

- taking a long-term view and acting as a catalyst for organizational change, building a shared vision with others, and influencing others to translate vision into action.


Salary Range: $87,252 - $134,038 (Senior)

* The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on the candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Entry is with a Bachelor's degree plus 6 years of relevant experience, or a Master's degree plus 4 years of relevant experience, or a Doctoral degree plus 2 years of relevant experience. A high school diploma or GED plus 10 years of relevant experience, or an Associate's degree plus 8 years of relevant experience may be considered.

Degree in any field acceptable although a degree in Communication, Marketing, Public Affairs, or Journalism is preferred.

Relevant experience must be formal or informal supervisory experience (e.g., team lead) and specialized experience in a subject matter related to the position in which the candidate is applying. At least 3 years of formal management experience and experience within the IC/DoD is preferred. The Mid-Level Leadership Program is strongly preferred (must be completed within 6 months of starting the position).

Pay, Benefits, & Work Schedule

On-the job training, internal NSA courses, and external training will be made available based on the need and experience of the selectee.

Work schedule: Monday-Friday, with basic 8hr/day work requirements between 0600 to 1800 (flexible). Additional hours may be required for events.

How To Apply - External

To apply for this position, please click the 'Apply Now' button located at the top or bottom of this page. After completing the application and clicking the 'Submit Final' button, you will receive a confirmation email. Emails regarding your application status will be sent periodically. Please ensure your spam filters are configured to accept emails from (see application details).


U.S. Citizenship is required for all applicants. Reasonable accommodations provided to applicants with disabilities during the application and hiring process where appropriate. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.

Please note that you will be asked a series of questions and your responses will be used as part of the screening process of your application. Your responses will assist in determining your eligibility for the position. Failure to provide the required information or providing inaccurate information will result in your application not being considered for this position. Only those applicants who meet the qualifications for the position will be contacted to begin employment processing.

DCIPS Disclaimer

The National Security Agency (NSA) is part of the DoD Intelligence Community Defense Civilian Intelligence Personnel System (DCIPS). All positions in the NSA are in the Excepted Services under 10 United States Codes (USC) 1601 appointment authority.


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Company info

National Security Agency
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Company Profile
The National Security Agency/Central Security Service (NSA/CSS) is home to America's codemakers and codebreakers. The National Security Agency has provided timely information to U.S. decision makers and military leaders for more than half a century. The Central Security Service was established in 1972 to promote a full partnership between NSA and the cryptologic elements of the armed forces.

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