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Job Details

Social Media Customer Engagement Intern

Company name
Nested Bean

Location
Hudson, MA

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Job Description

If helping people and solving problems gives you purpose and you love social media then look no further. 

As the Customer Engagement intern you will interact with customers on many social media platforms o respond to their questions or enthusiastic responses to our adorable posts. You will also build relationships wth loyal customers and turn them into evangelists with your prompt, courteous yet witty interactions. 

Job Requirements:

Qualifications

• Junior or Senior pursuing a degree in Marketing and Communications with 1 years of working experience in customer service or customer care field

• Experience in early childhood care or triage as baby sitter or mother's helper

• Experience in customer support, customer service in medical field a plus

Technical Skills:

• Understanding of social platforms such as Facebook, IG, Pinterest

• Proficiency in MS Word and Excel

• Experience with CRM or other record keeping system is a huge plus

Soft Skills:

Excellent interpersonal, verbal and written communication skills

Great listening skills, thorough notes taking skills and exceptional follow-through skills

• Attention to detail, ownership, ability to multi-task and work with minimal guidance

• Ability to communicate verbally or in written form with both compassion and wit

Self-motivated, pleasant and reliable

Accurate, organized and attention to detail

Excellent time management skills with ability to multitask

A team player. Willing to cross-train and assist in other areas as required

Additional Information

• Position begins ASAP, flexible hours

• Both full-time and part time candidates welcome to apply

• Looking for candidates who want this internship to convert to a full time employment

www.nestedbean.com


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Nested Bean

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