Portland, ME, United States
Marketing, Pr, Journalism
Proposal Management Specialist
We are seeking a full-time employee with outstanding proposal management skills with specific tenure in the merchant acquiring Fintech industry. The proposal manager is a strategic role requiring exceptional proposal management and writing skills with more than five years of hands-on experience within a proposal center environment.
What does a great Proposal Manager do?
As a proposal manager, you will collaborate/interface with the deal team, including sales, proposal personnel, subject matter experts and executive leadership to complete large, complex opportunities. You will write executive summaries and cover letters and research, write, and edit proposal-specific requirements. You can look forward to gaining a broad understanding of the Fiserv products, platforms and solutions in order to effectively lead the deal team in drafting targeted client-centric submissions that bolster our strengths across the payment processing ecosystem. In addition, we’ll help you manage ad hoc independent assignments such as updating existing content database information and maintaining a consistent brand through the creation and use of templates, presentation materials, graphics and supporting tools. This is a fast-paced environment with many competing proposals in process, so you’re the kind of person that will work independently and collaboratively from the outset.
Basic Qualifications for Consideration
Perform detailed analysis of Request for Proposals (RFP), Requests for Information (RFI) and Vendor Questionnaires requirements; prepare responsibility outlines and proposal schedules in accordance with proposal team’s guidelines
Responsible for the end-to-end proposal process for new/existing business opportunities, beginning with the pre-sales phase to contract award
Responsible for managing multiple, concurrent complex proposal efforts and teams simultaneously
Identify, organize and coordinate proposal resources and ensure completion of all assignments; review all work and adhere to internal quality control measures
Maintain clear, consistent, timely and effective communication with deal team members:
Provide detailed, timely communications (e.g., meeting invites [purpose, objective and agenda noted] deal summary, meeting minutes, action items, varying status email communications, etc.)
Develop customized content that reflects the win themes and overall value proposition:
Write or facilitate and provide meaningful insight/direction on the development of client-centric cover letters and executive summaries:
Lead proposal teams in discussions on proposal win themes/value proposition and other strategic messages
Help SMEs articulate clear and persuasive messages that address the client’s requirements
Write detailed responses that conveys our solution capabilities and advantages into language and concepts easily understood by the evaluators:
Ensure content is written for the intended audience, presented in one consistent voice and style and is error free
Ensure completed proposal responses are professional in presentation, delivered on time and in compliance with the client’s requirements
Provide thought leadership by thinking outside of the box, resulting in an impactful work product
Responsible for leveraging the proposal content library material, supplemented with input from subject matter experts (SMEs), to formulate targeted and customized responses
Facilitate regular progress meetings with the proposal deal teams to ensure adherence to the established proposal schedule
Must proactively maintain the proposal content library to ensure that it is well organized, contains all relevant and necessary content to support effective proposal development, and reflect our most current capabilities
Preferred Skills, Experience, and Education:
Bachelor’s degree in in Marketing, English, Communications, Journalism, Mass Media, or a related field
More than five years’ experience in a financial services/payment processing proposal environment responding to government, merchant and financial institutions RFPs
Strong proposal writing experience in a fast-paced, high volume environment is critical; excellent verbal and written communication skills?writing original content and editing are essential functions of the job
Exemplary organizational skills, including accuracy and timeliness with the ability to work well under pressure managing multiple activities and meeting established goals in a deadline-driven environment
Ability to work well with various levels within the organization; ability to work irregular schedule and necessary hours to meet required deadlines; must be able to work independently
Demonstrate a high degree of competency using software products, including Microsoft Office Suite (Word, PowerPoint and Excel), Adobe Suite (Acrobat, Illustrator and Photoshop) and content management/proposal automation software (e.g., RFPIO, SharePoint and Salesforce) is highly preferred
Have a willingness to work extended hours when necessary
Be available to occasionally travel to other offices to assist in proposal-related activities
Demonstrate a high degree of competency using software products, including Microsoft Office Suite
NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Fiserv, Inc. (NASDAQ:FISV) aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover ® cloud-based point-of-sale solution. Fiserv is a member of the S&P 500 ® Index and the FORTUNE ® 500, and is among the FORTUNE Magazine World’s Most Admired Companies ®.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.
Website : http://www.fiserv.com/