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Job Details

Director Communications

Company name
Madison Square Garden, LP

New York City, NY

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Overview The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston. Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams -- the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and one of the leading North American esports organizations, Counter Logic Gaming. In addition, the Company features popular original entertainment productions -- the Christmas Spectacular and New York Spectacular – both starring the Radio City Rockettes, and through Boston Calling Events, produces outdoor festivals, including New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal. More information is available at EEO Statement At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations. Responsibilities The Director, Communications, in support of the Vice President, will work in conjunction with the Communications Departments’ various PR groups – for the Knicks, Rangers, Entertainment, Productions, Sports Business and Sports Properties -- on the development of strategic communications plans that build and protect MSG’s image. In direct relationship with the Vice President, this position will develop strategic recommendations on proactive content/messaging, as well as how the Company responds to issues (either negative or misinformation), with specific direction on the Company’s target audiences, what social platforms work best, third-party involvement (influencers, etc.), and determine the need for other tools (paid, etc.). In support of VP: Working with Public Relations contacts –for the Knicks, Rangers, Entertainment, Productions, Sports Business and Sports Properties – to develop, and over time refine, the tools to monitor online conversations and sentiment about the company (excluding guest issues)

During a larger crisis, ensure ongoing monitoring and the use of findings to help develop an aggressive response plan

Coordinates with appropriate parties across the company

Helps to develop support materials required -- briefing memos, schedules/agendas, backgrounders/bios, etc.

For both proactive and reactive strategies, providing guidance on target audiences, what social platforms work best, third-party involvement (MSG friends, influencers, etc.), and the use of other tools (paid, etc.)

Following the shifts in platform functionality to ensure strategies succeed; ensure programs adapt to ongoing social media platform innovations.

Develops and manages relationships and interaction with relevant reporters from consumer and trade media to promote appropriate media communications and exposure for the company.

Represents the vice president at meetings and events relating to required announcements as needed.

Helps to maintain the company’s external corporate Web site and other corporate materials (boilerplate, bios, etc.) to ensure that information is accurate, up-to-date and consistent with current messaging.

Assist with oversight of public relations-department wide clips efforts, to ensure comprehensive monitoring, accuracy in coverage and prompt delivery.

Oversees corporate communications vendors.

Qualifications Essential: Anticipates changing priorities and adjusts/leads in fast-paced environment with multiple people, with multiple perspectives

A strong understanding of digital and social channel strategy

Inter and intra-departmental relationship building

Attention to detail

Ability to execute an initiative with minimal ongoing oversight and excellent follow through

Ability to juggle multiple responsibilities at once without jeopardizing deadlines

Ability to excel in high-pressure environment

Strong verbal and written communications skills

Preferred: Consensus development abilities

Fearless initiative leadership capabilities and the ability to give direction

Excellent media relations capabilities

Exceptional analytical, quantitative and problem-solving skills

Ability to handle multiple projects and manage/interface with wide variety of people

Able to develop larger comprehensive plan

Seven (7) years of public relations and media experience

Experience across various media entities and with public entities

Established history of relevant media relations experience

Excellent writing and verbal communication skills

Knowledge of social media software such as Prime and Crimson a plus

Education Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Educational requirements may differ from job to job based on the role.


Company info

Madison Square Garden, LP
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Company Profile

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