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Communications Coordinator

Oakville, CT

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Are you looking for unlimited opportunities to develop and succeed?  With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.The AdvisorExperience (AE) team provides communications support to business units withinManulife's Canadian Division. Our team is responsible for communications withCanadian independent advisors, specifically those who conduct business withManulife Insurance, Manulife Investments and Manulife Securities. TheCommunications Coordinator plays a key role within the AE team, providingsupport to the team which includes the Communications Manager, Director andAVP. In this role, you will primarily serve as the production coordinator toensure effective implementation of deliverables within the team'scommunications plans.KeyAccountabilities:Responsible for the development and timely distribution of communications to various external (advisor) and internal audiences as appropriate - including weekly newsletters, monthly newsletters, monthly advisor conference calls, bi-weekly newsletters, ad-hoc and time-sensitive emailsAssist in the development of print publications for Manulife Securities advisors, which includes coordination and light writing support for regular magazine features and meaningful content for advisorsAct as the main internal contact for day-to-day issues/requests raised by AE communications team, sometimes contacting internal partners to investigate or obtain information; this typically involves mass email tool (Marketing Cloud), distribution list management, email template updates and management, email scheduling and deployment Manage team email inbox and Sharepoint site, producing monthly internal reports and provide invoicing supportQualificationsFormal education or experience as a coordinator/assistant in communications or marketing (preferably in financial services)1-2 years business experience preferredAttention to detail and editing skills, including spelling, grammar, punctuationSoftware skills in a Windows environment using Microsoft Office packagesSharePoint, Salesforce/MarketingCloud or content management system experience an assetOrganizational skills, attention to detail, ability to handle multiple tasks within a dynamic environmentStrong research, information gathering and analytical skillsGood writing and verbal communication skillsBilingual (French/English) is an assetKeyProblems/Challenges:Effectively interacting with various levels within the organizationManaging multiple projects with changing deadlines - in other words, you are well organized and detailed in approach, with good prioritization skills and follow-throughObtaining required support from a range of internal/external teams using influence without authority (e.g. web publishing team, translation, design)AboutManulife ManulifeFinancial Corporation is a leading international financial services group thathelps people make their decisions easier and lives better. We operate primarilyas John Hancock in the United States and Manulife elsewhere. We providefinancial advice, insurance, as well as wealth and asset management solutionsfor individuals, groups and institutions. At the end of 2017, we had about35,000 employees, 73,000 agents, and thousands of distribution partners,serving more than 26 million customers. As of March 31, 2018, we had over $1.1trillion (US$850 billion) in assets under management and administration, and inthe previous 12 months we made $26.9 billion in payments to our customers. Ourprincipal operations are in Asia, Canada and the United States where we haveserved customers for more than 100 years. With our global headquarters inToronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippinestock exchanges and under '945' in Hong Kong.,skills:null,hiringOrganization:{@type:Organization,name:John Hancock Financial Services, inc.,logo:null},identifier:{@type:PropertyValue,name:John Hancock Financial Services, inc.,value:1807776},url:****usadvertisehelpprivacytermsprotect yourself© 1999-2018, LLC.All rights reserved.•••

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