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Job Details

901332 Internal Comms Speciali

Company name
Penn Medicine

Philadelphia, PA, United States

Employment Type

Marketing, Pr

Posted on
Jan 21,2020

Valid Through
May 05,2020

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Job Summary

The Internal Communications Specialist

serves as a member of the Penn Medicine Communications Department, reporting to the Senior Director for Internal Communications. This role partners with clients to develop appropriate, targeted, communication collateral to meet the objectives of assigned projects and organizational priorities. The Specialist will execute communication strategies and assist in developing collateral in support of change initiatives aligned with Penn Medicine strategic goals.

The role will focus in large part on change communications activities related to the Pavilion, Penn Medicine's newest, most advanced inpatient facility, which will open in 2021 on the campus of the Hospital of the University of Pennsylvania.


• Manage assigned tasks and small projects, collaborating effectively with clients to devise strategy and execute print, web, and multimedia communications collateral.

• Collaborate with team members to ensure project strategy and tactics are achieved on time and on budget; tracking projects in traffic management programs from initial concept through to completion.

• Develop clear, concise communications – both written and multimedia – designed to provide need-to-know information to Penn Medicine’s workforce around important institutional changes, values, and initiatives.

• Support Penn Medicine Academy to develop communication materials and support of enterprise wide organization development and change management initiatives.

• Assist with event production, meeting management, and special activities such as employee engagement and recognition events.

• Collect and analyze defined metrics to evaluate success of new communications deliverables.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

Required Education/Experience

• Bachelor's Degree in Communications/English/ Marketing, Design, Journalism or related fields

• 3 years’ experience in an internal or communications role in a corporate setting or consulting firm demonstrating the ability to complete complex and thoughtful work;

• Experience managing multiple projects from concept to completion, on time and on budget

• Experience with MS Office and Adobe Creative Suite of applications

• Healthcare experience is preferred

• Experience with analytics tracking programs, including Google analytics, to track, analyze and report on web, email and social media effectiveness is preferred

Required Skills and Abilities

• Outstanding written and verbal communications and presentation skills, including strong editing skills (content, grammar, spelling)

• Proven ability to apply a creative approach to produce clear, compelling, motivating communications that achieve desired outcomes

• Excellent judgment in determining the appropriateness and content of messages

• Working knowledge of intranet platforms and social media as communications vehicles and content management tools

• Ability to manage multiple projects and stakeholders at one time

Additional Information

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Penn Medicine

Live Your Life's Work

EOE/AA, Minority/Female/Disabled/Veteran

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.



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