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Job Details

Global Marketing amp Communications Analyst / Specialist

Company name
salesforce.com, inc.

Location
Indianapolis, IN

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Profile

Job Category

Internal Communications

Job Details

Position: Global Marketing & Communications Analyst / Specialist

Location: Indianapolis, IN

Reporting to the Global Enablement & Communications Manager, the Marketing & Communications Analyst / Specialist will be responsible for authoring and deploying internal-facing communications worldwide covering a portfolio consisting of project communications, newsletters and enablement programs. The candidate will be able to create and modify HTML email templates, send accurate and timely email deployments, strategize and craft new campaigns, manage email data, list segmentation, reporting and analytics.

This exciting role will work closely with various stakeholders to drive performance through innovative marketing strategy as well as email design and copy. The candidate will help define the department's audience targeting strategy, testing methodology, and measurement of email marketing effectiveness. Additionally, the candidate will assist in the development of tools, processes, and frameworks to further best practices and deliver cutting edge communications for our organization.

Responsibilities include (but are not limited to):

Develop email communication strategy with various internal stakeholders to identify proper approach to increase customer acquisition, engagement, retention, and growth

Create compelling content design strategy that is connected to our approach to learning design including Powerpoint presentations, creative assets and media

Manage email campaigns using Salesforce Marketing Cloud, including setup, testing, deployment, and reporting

Create and leverage coded email templates to deliver up-to-date email campaigns within a strict and evolving brand style guide

Plan, maintain and update email marketing calendars and identify optimal send schedules

Partner with creative and marketing comms to optimize web assets, template design and content

Manage and build landing pages to support programs and internal projects

Recommend and implement email best practices, and stay up-to-date on the latest email marketing trends... be the expert!

Work with other digital marketing teams to develop cross-channel communication strategy;

Required Skills/Experience:

3 years experience in either Email Marketing or Corporate Communications

Relevant BA/BS degree required

Experience in HTML and CSS to author and debug outbound emails ahead of each send

Able to define and evangelize HTML Email and Communicaton best practices

Experience working with email marketing platforms including Salesforce Marketing Cloud

Data-oriented and good understanding of segmentation

Excellent project management skills and experience managing clients either internally or in an agency environment

Team player, able to learn and work with cross-functional teams

High energy with the ability to juggle multiple priorities under pressure and tight deadlines in a fast paced, changing environment

Excellent verbal and written communication skills, with the ability to present technical and non-technical audiences including strong public speaking skills and experience presenting to small and large audiences

A sense of humor, tenacity, and grace under pressure

Posting Statement

(please use the apply button below) and (please use the apply button below) are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. (please use the apply button below) and (please use the apply button below) do not accept unsolicited headhunter and agency resumes. (please use the apply button below) and (please use the apply button below) will not pay fees to any third-party agency or company that does not have a signed agreement with (please use the apply button below) or (please use the apply button below).

Company info

salesforce.com, inc.
Website : http://www.salesforce.com

Company Profile
Salesforce.com is the enterprise cloud computing leader. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.

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