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Job Details

Internal Communication Specialist

Company name
The Creative Group

New York City, NY

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Job Description

Develops and manages engaging content that is both audience and channel appropriate, and appealing to a diverse, global community.

Contributes professionally written and years of experience communications that employ the creative, technical and/or business writing technique most appropriate. Writes using AP and Protiviti style.

Works independently and with internal creative support functions to produce graphic, creative, photo and video to produce visually appealing and engaging content and to integrate it into communications as appropriate.

Works with stakeholders and content managers to develop and manage content through the appropriate review, approval, and publishing process. Sets expectations, provides and communicates updates and meets expectations. Works in a deadline-driven environment requiring excellent project management and follow through skills that drive results.

Maintains global editorial calendar that organizes content pipeline and campaigns by channel, audience, and review/approval/publishing timelines.

Works with stakeholders and content managers across the company to advise and develop communication plans and campaigns that leverage communication channels and mediums such as the company news SharePoint CMS intranet and sister mobile site i on Protiviti and knowledge sharing site iShare, quarterly Town Halls, leadership emails, print materials, talking points/scrips, videos, PowerPoint presentations, Office 365 apps, and as needed.

Supports the content management, web publishing, site maintenance, administration and future enhancements on Protiviti's visually rich, global company news intranet and sister mobile site, i on Protiviti. Proactively seeks new and existing story ideas throughout our global community. Keeps site fresh and engaging with a daily supply of interesting, relevant and timely new articles that keep readers coming back. Creates, writes, tests, and sends weekly digest-style email updates globally.

Develops collaborative and subject matter expert relationships at all levels throughout our global community.

Seeks, analyzes, and reports feedback and readership metrics on an ongoing basis.

Continuously and proactively seeks innovative improvements based on feedback and measurements to better reach and engage our people.

Job Requirements

Bachelor's degree in English, journalism, communications or related field required.

4-6 years of experience in corporate/employee/agency communications.

Must have excellent creative writing, editing, and proofreading ability for both technical and persuasive writing pieces

Knowledge of AP Style a must.

Must have web content development and management experience. Knowledge of SharePoint preferred.

Must have demonstrated ability to be comfortable a corporate environment with leadership and C-suite.

Must have excellent project management skills, the ability to multitask, set expectations and deliver, be proactive, and drive projects through completion.

Must have a sharp, creative eye for graphic web design via spatial relationships, layout balance, image sizing, and enhancements.

Must be able to work in a fun but demanding, fast paced, deadline-driven environment that requires the ability to flex, prioritize, and work outside normal office hours. Minimal travel.

Must be proficient in Microsoft Office (O365), including PowerPoint, and have prior experience performing basic tasks in Adobe Creative Suite or similar programs.

Familiarity with social media and community building strategy and tactics is a big plus.

Familiarity with web content management/publishing web traffic analytic tools is a big plus.

Background as a reporter, writer, or interviewer is a big plus.

Knowledge of consulting industry is a plus.


Mktg/Comm Specialist

Company info

The Creative Group
Website :

Company Profile
The Creative Group, a division of specialized staffing leader Robert Half International Inc., focuses on placing freelance professionals in the creative, advertising, marketing, web and public relations fields. As companies develop short- and long-term strategies for building visibility in an increasingly competitive marketplace, they require immediate access to specialized freelancers. They turn to The Creative Group when supplementing their in-house creative and communications teams with consultants who possess expertise in a range of areas, including Internet design, direct marketing, e-marketing and media relations.

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