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Job Details

Manager Social Media

Company name
DineEquity, Inc.

Glendale, CA

Apply for this job

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Role Purpose: Extend and expand the IHOP brand through the social media network.

Identify, create and implement social media strategy to identify media opportunities through the various social media channels that will effectively promote the Applebee’s brand be they “Paid”, “Owned” or “Earned”.

Create and maintain the CRM/Loyalty program including the creation and maintenance of a transactional database.

Manage the company’s marketing efforts in the area of loyalty programs based on the Day Part strategic company objectives.

Work closely with Information Management to ensure that all programs fit within the appropriate architecture and can be implemented with the desired traffic driving and loyalty driving goals to the different Day Part segments.

One to One Marketing

Lead our one to one marketing communications efforts.

Work with our agency partners on database collection, management and email deployment.

Manage the National email Day Part marketing calendar that will set by the National brand team.

Marketing Portal

Responsible for managing the portal and ensuring appropriate communication items are posted as intended.

Collaborate closely with Information Management to define and manage content management architecture and processes.

The Marketing Portal will reflect a collaboration of company supported programs (Ad builder, creative approvals process, file sharing needs etc).

Agency Management

Manage the digital marketing Day Part strategy in conjunction with DPM leadership.

Manages the respective agency partners as it relates to the day-to-day and long-range execution of these plans.

Company Marketing

This position will also assist the Field Marketing team in building local company social and digital marketing plans to support Day Part strategies.

• Find key stakeholders in the social communities and figure out ways to grow the distribution of content, with the goal of growing volume of links to company's content to drive up target audiences.

• Be an Ambassador for brands in appropriate social media channels and introduce targeted Day Part campaigns.

Generate ever-higher volume of daily posts across Facebook, LinkedIn and Twitter, and blogs

Key responsibilities will also include:

• Help the company find success with unique and timely Day Part promotional campaigns featuring incentives to join the social communities such as exclusive content, contests, insider access or other opportunities.

• Watch relevant industry benchmarks and assess the company's relative performance on an ongoing basis

• Identify gaps and areas of opportunity for improvement.

• Watch and check social media trends, tools, technologies, and recommend direction for investment and implementation

About Company

Founded in 2007, Dine Brands Global, Inc. (formerly DineEquity) brings together two of the world’s largest and most beloved full-service restaurant brands - Applebee's (established in 1980) and IHOP (founded in 1958). With over 100 years of hospitality experience and expertise throughout 18 countries around the world, Dine Brands supports more than 3,700 Applebee's and IHOP restaurants and a 100% franchised system of nearly 400 franchisees, making it one of the largest full-service restaurant companies in the world.

Who are we?

We celebrate success as we passionately nurture (and grow) the world’s most beloved restaurant brands. We are innovators that embrace new ideas & creativity. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go farther, together.

EEO Information

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Company info

DineEquity, Inc.
Website :

Company Profile
DineEquity was created from a foundation established by IHOP® - an American icon to our guests and a franchising company focused on providing strategic, visionary leadership for our franchisees, unparalleled opportunities for our team members, and enhancing value for our shareholders. By bringing Applebee's® together with IHOP in November 2007, we made a bold, new commitment to our brand-revitalization abilities and to the power of franchising. DineEquity has successfully made our two businesses more powerful and more successful than either brand could have been apart. Our dedicated focus combined with a core expertise in brand revitalization and franchising know-how is the basis for the winning formula that has defined the financial success of our business in recent years. As reported by Nation's Restaurant News, Applebee's and IHOP are the category leaders in casual and family dining, respectively.

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