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Job Details

Member and Participant Communications Specialist

Company name

Evanston, IL, United States

Employment Type


Posted on
Oct 22,2019

Valid Through
Feb 04,2020

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Job Title:

Member and Participant Communications Specialist


Marketing and Communications

Reports to:

Member Communications Team Lead



Organization Overview

Rotary unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities. Each year, Rotary members invest more than $200 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary’s clubs and humanitarian initiatives, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit

Rotary’s Commitment to Diversity

As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity.

General Overview

The Member and Participant Communications Specialist helps communicate the business and priorities of Rotary to its internal audiences – including members and participants -- by developing comprehensive communications plans that drive awareness of strategic initiatives and issues that are relevant to Rotary’s members and other key stakeholders.

The Member and Participant Communications Specialist is responsible for assessing and planning the communications needs for Rotary corporate projects, products and initiatives, as assigned. This person will develop and manage relevant communications plans, which includes identifying appropriate channels through which to disseminate information to targeted audiences, drafting key messaging, and verifying that messaging aligns with the organization’s strategic objectives and goals. This person serves as the liaison between business units and the organization’s communications channels and subject matter experts. When appropriate, this person also collaborates with members of the marketing team to devise and implement integrated communications plans that inform and drive specific action related to projects or initiatives.

You Will Have

Excellent project management skills

Change management experience

Excellent time management skills and the ability to multi-task

Excellent writing skills

Collaborative workstyle and works well on cross-functional teams

Strong creative problem-solving skills

Comfortable interacting with senior leaders

High comfort level working on complex and sometimes ambiguous tasks

Second language skills desirable

Is familiar with working on collaborative platforms (SharePoint or similar platforms)

Ability to travel (>10%)

Minimum of a bachelor’s degree, with a preference for a degree in communications, public relations, or journalism.

Minimum of 4 years of experience as a communications professional and generalist

You Are Good At

Writing communications for various channels and audiences, including email marketing messages, newsletter articles, talking points for senior leadership, video scripts, social media posts, and various other communications collateral.

Taking complex concepts and presenting them in clear and compelling ways across a variety of channels and audiences

Speaking in front of others and interfacing with various levels of leadership

Understanding various audiences and how to deliver effective communications to them

Paying close attention to detail

Coaching and influencing others at all levels within the organization

Giving and receiving constructive feedback

Managing and juggling multiple priorities

Making sound decisions

Being a great team player on a high performing team

You Will Be Responsible For

Communicating the business of Rotary to its members through the development, management and execution of communications plans.

Managing change management initiatives for Rotary projects.

Drafting corporate communication and member-facing messages for organizational projects and initiatives as it relates to the communications plan, including email marketing messages, newsletter articles, talking points for senior leadership, blog posts, staff communications, and various other collateral.

Promoting the PolioPlus program to members to share successes, provide updates, promote Rotary resources, and the outline the future of the Rotary’s efforts to eradicate polio worldwide.

Maintaining relationships with business units to assess their member communications needs.

Maintaining relationships with communications channel owners and business units to usher corporate communications messages through.

Knowing the brand and business objectives and can clearly communicate a point of view regarding strategic issues.

Establishing an effective balance of advisory and advocacy skills with business units and account teams to make recommendations.

Ensuring that all work is accurate, delivered on time, and on budget.

Ensuring that communications are brand-appropriate, transparent, clear, and align with Rotary’s vision and strategic goals.

Establish metrics to measure and evaluate the effectiveness of communications

Managing special projects as needed

Why work for Rotary?

Contribute to making the world a better place

Generous medical, dental, and vision benefits package

Progressive 401k matching contributions

Above market and generous paid time off package

Tuition reimbursement

Professional development opportunities

On-site cafeteria and coffee bar with special pricing for Rotary employees

Flextime-several different work schedules to choose from

Close to CTA, Metra, a variety of stores, and many food options

Company info

Website :

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