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Job Details

Social Media Marketing Specialist

Company name
TeleTech Holdings, Inc

Location
Tempe, AZ, United States

Employment Type
Full-Time

Industry
Marketing, Media, Ecommerce, Pr

Posted on
Jan 02,2019

Valid Through
Apr 17,2019

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Profile

Social Media Marketing Specialist','02B1J','Individual Contributor','!*!If you live and breathe social media and can bring a proven history of building and engaging social communities organically and through paid advertising, we want you to join our global Social Media Team! What you’ll be doing:The Social Media Marketing Specialist will implement our paid and organic social media strategy, day-to-day community management and channel analytics of all owned social platforms. We are looking for a team member who has experience creating innovative campaigns to increase brand awareness and drive engagement. This position requires a dynamic combination of strengths in creativity, communication, and technology to apply marketing best practices to campaigns in a fast-paced environment. The Social Media Specialist should be well-versed in social media channels like Facebook, Instagram, Twitter, LinkedIn, YouTube as well as online community trends, technology and strategies. The Specialist will also be skilled in paid social, including Facebook, Twitter, LinkedIn, YouTube, and Google Ads. What you’ll bring to us: Own and execute social media strategy and campaigns across core platforms (i.e. Facebook, Instagram, Twitter, LinkedIn and YouTube).Measure channel growth and performance. Develop scalable ways to use data and metrics to drive growth.Build brand awareness by ensuring a consistent and positive social media presence for the company on your managed channels.Develop contests and innovative content that promote our culture and position the TTEC brand positively on social.Drive candidates’ understanding of our company culture via social media and online platforms to support talent acquisition and establish our employer brand.Work with cross-functional teams to ensure maximum ROI for advertising messaging and online campaigns through our social platforms. Serve as the social media expert for internal points of contact.Daily monitor TTEC's social and digital media presence, including answering public comments and questions from the online community.Evolve TTEC’s approach to using social media to innovate in the industry, attracting employees through region-specific content.Keep up with emerging web and social technologies.Use your initiative to anticipate trends and develop ideas for how TTEC can stay ahead in the social media space. What skills you’ll need: Bachelor's degree ideally in Communications, PR, Marketing or Digital Media preferred.Excellent written communication skills.At least 3 years of prior experience in B2B or B2C social media/digital marketing.Strong interpersonal, analytical, problem-solving, and presentation skills to work with people at all levels.Experience managing and measuring integrated social ad campaigns, ensuring responsive collaboration with internal stakeholders.Proficiency with Microsoft Office apps and the Adobe Creative Cloud (ideally Photoshop and Premiere at minimum). Video editing skills a plus.Experience with social media analytics. Knowledge of social media monitoring tools a plus.You will be asked to present work samples and to complete a social media exercise to assess your proficiencies.Who We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients.  Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TTEC’s business processes and operations.TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TeleTech is an Equal Opportunity Employer.','Marketing','US-AZ-Tempe','','Social Media Marketing Specialist

Company info

TeleTech Holdings, Inc
Website : http://www.teletech.com

Company Profile
The world has changed. Disruptive technologies, social media, demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way

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