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Job Details

Director Marketing Capabilities amp Technology

San Jose, CA, United States

Posted on
Jun 24, 2022

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Microsoft’s Global Demand Center (GDC) delivers integrated marketing experiences for Microsoft by building, running, and innovating a globally scaled engine to deliver connected customer journeys that delight customers, create fans, drive business outcomes and insight. The GDC supports 1,000s of marketers, tens of thousands of sellers, generates or influences billions in revenue, operates in 40 languages, and executes 10,000 digital and in person events a year. We are looking for a seasoned marketing capability and product manager to transform how we execute marketing and enable sales by bringing new capabilities to our platform. This includes ensuring end-to-end, Microsoft can, drive demand thru marketing tactics (i.e. paid media, events), score and route the appropriate leads to sellers or Partners, enable sellers with actionable workflow and insights via CRM and ensure analytics and reporting are enabled. To achieve this, this role will be collaborating with key business stakeholders across sales and marketing to define a capability roadmap and work with sales or marketing operations and engineering teams to deliver new functionality. This is a mission-critical role with substantial scope, complexity, executive visibility, has a large opportunity for impact, and is central to our growth strategy.


People Management • Managers deliver success through empowerment and accountability by modeling, coaching, and caring. • Model - Live our culture; Embody our values; Practice our leadership principles. • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. • Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. Capability Planning & Execution • Understands Microsoft’s sales and marketing business programs, objectives, and technology needs in depth and establishes a roadmap for marketing related capabilities. • Guides team in developing and communicating business justification, estimating business impact to drive prioritization of resources and alignment with short- and long-term revenue objectives. • Leads prioritization with GDC and other engineering teams, provides coaching and mentoring around planning and drives maintaining a clear backlog to assist in tracking project status and prioritization. • Reviews planning documents to ensure action and execution in team's work and drives standards around capability project management, communications, timelines, and dependencies to deliver new functionality. • Oversees the marketing capability budget, including forecasting and monitoring spend. • Preparing and delivering executive updates about the status of new capability delivery as a part of an ongoing business performance reviews. • Partners closely with many stakeholder teams to deliver new functionality which supports the Global Demand Center including Microsoft Customer & Partner Solutions (MCAPS), Core Marketing Engineering (CME) and Global Demand Center (GDC) teams.


Required/Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field

AND 10 years marketing operations and technology, program management, or related experience

OR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field

AND 12 years marketing operations, program management, project management, or related experience

OR Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field

AND 8 years marketing operations, program management, project management, or related experience

OR equivalent experience.

• 3 years people management experience.

• 6 years technology/process improvement experience.

For Colorado residents, the salary range for this role is from $151,486- 173,134. At Microsoft certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s roles

Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (****.

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