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Senior Account Executive

Cary, NC

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The Senior Account Executive (SAE) will collaborate with the various departments of MicroMass to move work through the agency on behalf of the client. The SAE will be responsible for implementing the defined multichannel CRM strategy that drives identified client deliverables. In addition, the SAE will lead and manage the client relationship and apply and speak to the fundamentals of evidence-based behavior change strategies throughout projects.
Day-to-day management on an assigned account
Build and manage successful relationships between **MEMBERS ONLY**SIGN UP NOW***. and assigned clients
Be detail oriented, well organized, and have the ability to manage multiple tasks
Meet regularly with Creative Services/Technology Services/Project Manager to coordinate agency efforts on behalf of assigned clients/accounts
Have excellent verbal and written communication skills; be the client advocate by articulating their needs to the internal team to ensure brand strategy and project objectives are fully met
Drive preparation of client invoices, proposals, and marketing plans as requested by manager
Review and approve creative/production materials, copy, layouts, and production art, and coordinate client approval
Write appropriate client follow-up documents, including meeting/conference reports, change logs, etc
Partner with project management to oversee project timing and budget
Exceed client expectations and add value to the strategic and creative process
2 to 3 years of relevant industry experience, including working knowledge of patient CRM programs
Manage development and execution of multichannel CRM programs, including acquisition and adherence Cadence/program flow
Email best practices, including both content-driven and delivery implications
Business rules
Data collection
Collaborate with external agency partners to ensure successful delivery of the CRM plan
Work with internal teams to ensure return on investment through KPIs and performance metrics
Bachelor’s degree in communications or marketing
Must possess excellent written, verbal, and public speaking/presentation skills
Highly organized and a self-starter
Strong work ethic
Must have a minimum of 3 years experience in pharmaceutical account management
Please email it to **** along with the job title that you are applying for.

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