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Job Details

Client Communications Representative Gartner Research amp Advisory

Company name
Gartner, Inc.

Fort Myers, FL
3 hit(s)  


Client Communications Representative, Gartner Research & Advisory','00020705','!*!Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to 60,000 clients in 10,800 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,300 associates, including 1,200 research analysts and consultants, and clients in 80 countries.This position is responsible for providing up to date Gartner information and facilitating general inbound calls, while monitoring and managing global email in-boxes.  Each representative should be able to answer a large percentage of questions directly, while routing deeper level questions to the appropriate resources within Gartner for assistance. This position is highly visible (internally and externally) requiring excellent communication skills, flexibility and intuitive thinking. As the first point of contact for many Gartner clients or prospects, it is imperative that this person be extremely professional and customer service oriented, in order that the total client experience is positive, beginning with the Client Communication Center.','!*!* Excellent communication skills.* Knowledge of probing questioning techniques.* Strong computer skills.* Ability to absorb large amounts of information from various sources.* Knowledge of Microsoft Outlook.* Ability to work under pressure.','United States-FL-Fort Myers','','12600 Corporate Lakes Drive','Suite 2-9, 11, 13-18','Fort Myers','33913','Administrative','130 Research Engagement Services - 1449','Regular','Full-time','May 17, 2018','Client Communications Representative, Gartner Research & Advisory

Company Profile
Gartner is the world's leading information technology, supply chain and marketing research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day.

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