Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Sr. Director, Communications
Irving, TX
Apply Now >
Advanced Specialist, Volunteer Coordinator
Celanese Corporation.
Irving, TX
Apply Now >
Manager, Marketing & Strategic Communication
BNSF Railway
Fort Worth, TX
Apply Now >
IT Outreach
Lockheed Martin Corporation
Fort Worth, TX
Apply Now >
IT Training Communications Specialist
Weir Services Limited
Fort Worth, TX
Apply Now >
View more jobs in Fort Worth, TX
View more jobs in Texas

Job Details

Agency Investor Relations Specialist

Company name
Colonial Savings

Fort Worth, TX

Apply for this job

1 hit(s)  


The Agency Investor Relations Specialist

will serve as the primary point of contact for all GSE investors, managing the overall servicing relationship by taking sole ownership/management of agency investor clients while addressing their needs, identifying service trends, issues and training opportunities. In addition, they will be required to handle escalated matters, coordinate GSE investor audits, and ensure overall client satisfaction while partnering with the internal business units, when necessary for resolution


Acts as a front line point of contact for all communication with Agency Investor Clients (Fannie Mae, Freddie Mac, and Federal Home Loan Bank)

Identifies and responds to client needs/expectations and works with internal business units to facilitate a resolution

Identifies process gaps impacting the investors and notifies appropriate business units and management to remediate gaps

Ensures information and communication provided to external servicing clients are accurate with timely responses that are written or communicated in a professional format

Works with management in coordinating servicing-related visits, including annual conferences, training's, presentations, and investor audits

Creates and manages tracking reports for pipeline management, exceptions, escalations, and report findings to management on a daily, weekly, and monthly basis


3 Years Mortgage Servicing Experience

Proficient in Word, Excel, and Outlook

Strong verbal, written, and interpersonal skills

Excellent Customer Service Skills

Professional demeanor

Advanced problem-solving skills and ability to resolve customer issues

Strong attention to detail with intense organizational and follow through skills

Works independently and demonstrates the ability to take initiative

Ability to proactively plan and organize to meet client and business needs

This position offers a full range of benefits including Health, Dental, Vison and 401k.

Equal Opportunity Employer


Member FDIC | Equal Housing Lender | NMLS ID 401285

Company info

Colonial Savings
Website :

Company Profile

Similar Jobs:
Req ID: 36767Job Family: Marketing/CommunicationsSabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to...
May 16, 2018 Job Description Technifax Office Solutions has immediate openings in both Dallas and Fort Worth for polished, driven sales professionals. If you have a competitive edge and are motivated by a high income, come talk wi...
Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date. Job Location:  Fort Worth Other Potential Locations:  Fort Worth, TX  Anticipated Star...
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
Joseph L - New York, NY
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
PRCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
PRCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 PRCrossing - All rights reserved. 21