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Job Details

Inside Sales Representative - Education Industry Group

Company name
ABM Industries Inc.

Cleveland, OH, United States

Employment Type

Sales, Marketing, Pr

Posted on
Jul 10,2019

Valid Through
Oct 23,2019

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The objective of the Inside Sales Representative is to effectively demonstrate ABM’s unique value to potential clients through customizing and developing responses to RFPs, RFQs, RFIs, and/or other public bid solicitations. This individual will be responsible for the development and timely completion of proposals, presentations, and marketing materials in support of ABM’s overall sales objectives for the Education Industry Group. This job will require creativity and a strong commitment to excellence with an ability to prioritize projects based on criticality and customer driven deadlines. 

Responsibilities include proposal management and development, information gathering/research, verification and entry of content into the appropriate content databases while maintaining corporate style guide standards. The selected candidate must be able to understand what our clients are requesting and how to proactively customize every deliverable to their unique requirements. This position reports to the Inside Sales Manager and is based in Cleveland, OH.  


Ability to develop content that drives home our message and results in ABM being short listed to present its solution to the client.

Ability to communicate not only with purchasing and procurement personnel but also with Superintendents and business managers (K12) Presidents, CFOs, COOs, VPs of Finance, and Treasurers (HED).  

Background in solution sales/HVAC/energy is a plus as is any ESCO experience responding to public solicitations for proposals.

Understanding of energy conservation and energy governing laws/regs. 

Experience with finance and building financial strategies that overcome gaps and pressures within the client’s operating budget.

Understanding of energy conservation and energy governing laws/regulations

Understanding of operating budgets, financial statements, and client finances a plus.

Process inbound RFP, RFI, and RFQ requests and analyze detailed client requirements.

Create proposals, presentations, and sales collateral using relevant business software; ensure content is consistent with corporate marketing guidelines.

Ability to utilize strong technical writing skills to customize standardized content to align with the Education Industry Group.

Ensure proposals are accurate and that they are submitted on time according to the client’s specific requirements.  

Provide client deliverables with input from and under direction of outside sales reps and leaders.

Maintain frequently used proposal content specific to Education and provide information from proposal software to Sales/Marketing personnel, as assigned.

Maintain logos, graphics, and photo files – ability to resize and conduct basic editing of graphic files.

Ability to manage content on internal SharePoint portal.

Minimum Requirements

Bachelor’s degree in Business Administration, Marketing, Communications, Public Relations, English, and/or Finance.

Previous proposal management experience.

Critical thinking and planning in a pro-active manner.

Positive attitude and works well with others.

Ability to receive direction from and provide direction to strong personality types.

Advanced ability to understand a client’s business, technology and process needs, and translate into actionable, industry-leading services solutions.

Ability to work flexible hours when deadlines occur in other time zones.

Team player with a customer-first attitude to do what is necessary to support the team’s efforts to retain existing business and obtain new business.

Understanding of the various methods a client opportunity may be delivered and can anticipate what will work best for a given client.

Ability to combine technical expertise with business acumen to provide vital, detailed information about how an ABM solution can deliver business value to its clients.

Technical writing experience is a plus.

Must work well under pressure and be able to meet multiple and conflicting deadlines.

Must be able to make sound decisions while managing short-turnaround requests.

Ability to prioritize and work with senior managers and executives.

Experience should include sales proposal production, communications and managing multiple projects.

Key Capabilities for Success 

Excellent communication, presentation, and interpersonal relationship skills.  Collaborative and team-oriented management/leadership skills.  Ability to think strategically and link strategy to tactical implementation plans that drive adoption.  Ability to think analytically.  Ability to develop executive level relationships and leverage teams to accomplish goals.  

Additional Technical/Software Skills:

Proficient in Microsoft Word, PowerPoint, and Excel.

Proficient in Adobe Creative Suite (Photoshop, InDesign) and general graphics editing software. 

Experience with Adobe Acrobat Professional and creating, editing and optimizing .PDF documents.

Prior experience with Qvidian (or other content management application) is highly desirable. 

Experience with managing documents in SharePoint.

Experience with CRM tools such as is preferred.


Cleveland, OH 44115 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

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Building Value With Integrated Facilities Solutions

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $5.1 billion and over 130,000 employees in 350 offices throughout the United States and various international locations. ABM’s comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909. For more information, visit

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 855-350-0226. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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Company info

ABM Industries Inc.
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Company Profile
With over 100 years of facility solutions experience, we continue to serve thousands of clients across the U.S. and in over 20 international locations. ABM offers: ABM is one of the largest facility management services providers in the U.S. We offer state-of-the-art, dependable building maintenance services cost effectively. Our substantial base of long-term clients demonstrates the importance that we place on building enduring relationships. As an ABM client, you have the advantage of obtaining multiple services under one contract with a single point of contact, making it easy for you to outsource these functions without administrative headaches. We provide any combination of services on a local, regional or national basis.

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