Outreach Manager Hispanic Community - San Antonio TX

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Job Information

Humana

Outreach Manager, Hispanic Community - San Antonio, TX

in

San Antonio

Texas

Description

Are you passionate about working with the Medicare population and improving the lives of those we serve? If so, the Outreach Manager; Hispanic Community cultivates sales and engagement opportunities as well as awareness for Humana's products, clinical programs and community services. The job requires collaboration across the organization, including sales, operations, network and bold goal as well as external partners such as physicians, faith-based organizations and community groups. The outreach manager will also work with and improve the lives of our members most at risk.

Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

Responsibilities

The Outreach Manager; Hispanic Community identifies and builds relationships with organizations and providers that serve the Hispanic community. The position strategizes ways to scale these opportunities to reach members/prospects and drive connections to Humana and the plan's Hispanic services. The role organizes meetings and forums to engage the Hispanic community to create lead generation and works with the sales team to help agents staff those events.

The Outreach Manager; Hispanic Community is also responsible for tracking their events, career agents and broker engagement, community organizations partnered with, leads generated and sales results related to their efforts. The role will require strategic and independent thinking as to how to best allocate time to achieve optimal results. The manager provides supplies, materials, and educational items, preparing any documents needed, collaborating with, and supporting sales leadership and other departments as necessary. The Outreach Manager; Hispanic Community further has analytical skills to identify growth areas to drive relationships, sales and retention. The individual will comply with all CMS guidelines and will find ways to engage with and improve the lives of our members.

*Humana Perks:   *

Full time associates enjoy  

Base salary with a competitive commission structure and a monthly guarantee 

Medical, Dental, Vision and a variety of other supplemental insurances 

Paid time off (PTO) & Paid Holidays 

401(k) retirement savings plan with a competitive match 

Tuition reimbursement and/or scholarships for qualifying dependent children   

And much more!

Required Qualifications

Bilingual (Spanish/English)

Active Health & Life insurance license or ability to obtain within 90 days of hire

Strong organizational, interpersonal, communication and presentation skills

Ability to establish relationships with internal and external partners

Comprehensive knowledge of Microsoft office

Independent and strategic thinking

Strong relationships within the Hispanic community

Must be passionate about contributing to an organization focused on continuously improving consumer experiences 

This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. This role also requires running a Motor Vehicle Report as part of the background check process 

Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Must reside in the local territory

Preferred Qualifications

Established community partnerships

Bachelor's Degree

Sales Experience

Additional Information:

This position will require the occupant to live within a reasonable daily commuting distance to the designated territory. You will be working in the office or from home approximately 20% of the time and the rest of the time you will be required to be in the field meeting with community partners.

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a Modern Hire prescreen. In this prescreen, you will receive a set of questions over the phone and be given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com