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Job Details

Direct Services Coordinator/Counselor Student Advocacy Resource Center

Company name
The University of Montana

Missoula, MT, United States

Employment Type

Education, Pr

Posted on
Jun 23, 2022

Valid Through
Oct 06, 2022

Apply for this job


The University of Montana invites applications for the

Direct Service Coordinator/Counselor

for the

Student Advocacy Resource Center (SARC)

This position provides direct clinical services to SARC clients which requires assessing needs and safety; generating and coordinating treatment plans; and providing trauma-informed advocacy and counseling services for survivors of sexual assault, relationship violence, discrimination, and harassment. Advocacy often involves assisting clients in navigating their service options, linking to medical care, coordinating with faculty to provide academic accommodations, providing emotional support through reporting processes, connecting them with therapy services, and empowering them to choose options that best serve their healing process. Individual counseling services are often time-limited (12 sessions). This role may also include the development and facilitation of psychoeducational and support groups for clients. The direct service coordinator is responsible for managing clients from referring authorities (i.e. Title IX, Director of Residence Life, UM Police, First Step, faculty, etc.) and determining whether or not the needs of the student can be met through the SARC services. When a student’s needs outstrip the program’s services, this position serves as a liaison to local and regional providers. As a part of direct services, this position also provides on-call response to SARC’s 24hr support hotline and on-call advocacy to the area hospital (First Step program)/and or local police office for survivors of acute sexual assault and/or relationship violence. This on-call advocacy response is a shared responsibility between SARC and the local YWCA.

This position recruits, screens, and trains student volunteers and graduate student interns. This includes providing trauma-informed supervision, support, and direction for peer advocates and graduate student interns, such as scheduling and leading meetings, managing student office hours, overseeing graduate student caseloads and on-call shifts, and noticing signs of staff burnout. As a clinician and supervisor, this role is responsible for completing clinical documentation in a timely fashion and reviewing all graduate student clinical notes. Additionally, this health professional helps train interns and maintain SARC’s record-keeping system, currently converting to an Electronic Health Record (EHR) system. This role routinely reviews SARC’s materials, handouts, and training manuals to assess fidelity to best practices and updates as necessary though regular review of the literature pertinent to the social, psychological, and legal needs of our clientele. This position may at times also be responsible for updating and providing educational trainings on sexual/relationship violence, trauma, and discrimination to the campus community. As the direct service coordinator, you will also be responsible for maintaining cooperative and supportive relationships with our community partners at the YWCA, First Step, Crime Victim’s Advocate Office, Missoula Police Department and campus partners in the EOAA/Title IX Office, Residence Life, Student Conduct/Community Standards, Disability Student Services (DSS) offices, etc.

At times, this position will also assist with SARC outreach activities, including updates to SARC social media and website; assisting in the marketing and promotion of a program or organization by researching, writing, and/or selecting favorable publicity or educational materials for delivery; coordinating presentations or educational opportunities; hiring guest speakers; and/or providing other administrative support functions.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its essential values of innovation and creativity, impact, openness, and partnership .

Position Details

The position is a 0.75 FTE MUS Contract professional, and includes a comprehensive and competitive benefits package

, including an insurance package, mandatory retirement plan, partial tuition waiver, and wellness program

The salary for this position is $61,000-$66,000 (at 1.0 FTE), commensurate with qualifications

Required Skills

Master's degree in a related field, as well as at least one (1) year of professional experience in a social services environment or a closely related position; or any combination of education and experience that would provide the competencies required to successfully discharge the duties assigned to this position. The person assigned to this position must have obtained or be in the process of working toward licensure.

Complete MT approved advocacy training (or completion upon acceptance of position)

Good public speaking skills. Able to present relevant information via lectures to classes and campus/community groups

Excellent interpersonal skills and crisis intervention skills

Knowledge of campus and community resources

Ability to work with and lead a team

Ability to maintain high standards of client confidentiality

Knowledge and ability to understand and manage data and spreadsheets

Excellent case management with attention to detail to assure compliance and prompt completion of referral requirements

Demonstrated ability to learn and work with proprietary computer software programs

Ability to work positively and supportively with diverse clients and provide high quality services to all

Preferred Qualifications

Experience with personnel management and clinical supervision. Requires the ability to manage multiple schedules and coordinate office assignments for volunteers/ student interns

Demonstrated skill working with sexual assault, stalking, and relationship violence survivors, as well as discrimination

Working knowledge of sexual assault in cultural & social contexts

Experience working with clients in crises

Familiar with professional literature on sexual assault and other discrimination on a college campus

Clinical licensure in Psychology, Counseling or Clinical Social Work

About UM and the Student Advocacy Resource Center

The University of Montana is a unit of the Montana University System with more than 11,000 undergraduate and graduate students and 500 full-time faculty members. It is located in Missoula, a culturally vibrant community of about 70,000, surrounded by mountain grandeur which was recently ranked in the “top 20 best college towns with a population of less than 250,000” by the American Institute for Economic Research and ranked 9th in Outside Magazine’s “The 16 Greatest Places to Live in America” in 2014. Many national publications recognize Missoula for its high quality of life. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.]

The Student Advocacy Resource Center celebrates diversity, supports the right of all students to pursue success in our academic community, openly respects and cares for everyone, and is committed to a campus free from discrimination and unwelcome physical, sexual, emotional or social coercion. It is our goal that every interaction and every communication be respectful, considerate, professional, and supportive.

Criminal Background Investigation is required prior to Offer of Employment.

In accordance with University policy, finalists for this position will be subject to criminal background investigations.

ADA/EOE/AA/Veteran's Preference.

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.

References *References not listed on the application materials may be contacted; notice may be provided to the applicant.

Testing Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility. All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Company info

The University of Montana
Website :

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